HR Professional

2 days ago

Thiruvananthapuram, Kerala, India beBeeEmployeeService Full time ₹ 1,80,000 - ₹ 2,40,000

Job Summary

We are seeking a highly skilled professional to assume a key role within our organization's HR department as an Employee Service Manager. This position is responsible for addressing employee inquiries related to payroll, HR policies, benefits, and internal processes.

Key Responsibilities

  • Act as the primary point of contact for employees regarding payroll, HR policies, benefits, and internal queries.
  • Log, track, and ensure timely resolution of employee concerns.
  • Collaborate with HR, Payroll, and Finance teams to resolve issues.
  • Provide clear communication and guidance on organizational policies and procedures.
  • Maintain accurate and confidential employee records.
  • Support the development of FAQs, knowledge base, and employee self-service tools.
  • Escalate complex cases to senior HR team members when required.

Qualifications & Skills

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • 1+ year of experience in HR, Payroll, or Employee Services (internships or entry-level roles considered).
  • Basic knowledge of labor law and payroll practices preferred.
  • Strong communication skills (Spanish required, English is a plus).
  • Good organizational and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Proficiency with MS Office and HRIS/Payroll tools is an advantage.

Benefits

This role offers the opportunity to work in a dynamic environment, develop valuable skills, and contribute to the success of our organization.

What We Offer

  • A competitive compensation package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

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