Sales Development Representative

3 days ago

Pune, Maharashtra, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Tele Calling Executive Job Description

We are seeking a highly motivated and experienced Tele Calling Executive to join our team. The ideal candidate will have 2-5 years of experience in the BFSI industry, preferably with a background in telecalling or customer service.

Job Roles and Responsibilities
  • Handle inbound and outbound calls from customers to resolve their queries and concerns.
  • Provide excellent customer service and ensure high levels of customer satisfaction.
  • Meet or exceed daily call volume targets and achieve sales goals.
  • Collaborate with internal teams to resolve complex customer issues.
  • Maintain accurate records of customer interactions and transactions.
  • Identify opportunities to upsell and cross-sell products and services.
Job Requirements
  • A bachelor's degree is required.
  • Proven experience in telecalling or customer service is essential.
  • Excellent communication and interpersonal skills are necessary.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong problem-solving and analytical skills are needed.
  • Familiarity with banking products and services is an advantage.

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