Expert Technical Customer Support Specialist

2 days ago


Pune, Maharashtra, India beBeeCustomer Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Description

Coupa's AI-driven platform empowers businesses with smarter, more profitable decisions to improve operating margins.

We're at the forefront of innovation, leveraging technology to provide greater efficiency and visibility in spend management.

Our collaborative culture is driven by transparency, openness, and a shared commitment to excellence.

You'll be pivotal in supporting enterprise customers utilizing our cloud-based platform, contributing to a dynamic global team dedicated to exceeding customer expectations.

Leverage your technical acumen to provide customers with expert guidance on best practices.

You'll develop an understanding of how our customers do business and what role our products play in that business.

Proficiently handle customer issues and escalations for production environments within guidelines across Severity levels.

Work with other business units to ensure strong customer satisfaction.



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