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Technical Customer Support Specialist
3 weeks ago
We are seeking an experienced Technical Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.
The ideal candidate will have a proven track record of resolving complex technical issues and providing solutions that meet the needs of our clients. They will also possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
Responsibilities include:
- Responding to client inquiries and resolving technical issues in a timely and professional manner
- Collaborating with internal teams to identify and resolve complex technical issues
- Developing and maintaining knowledge of our products and services
- Providing training and guidance to new team members
The successful candidate will have:
- A minimum of 3 years' experience in technical customer support
- Excellent technical skills, including troubleshooting and problem-solving
- Strong communication and interpersonal skills
- A collaborative and proactive approach to working with others
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced technical customer support specialist looking for a new challenge, please submit your application.
