Technical Support Specialist

4 days ago

Pune, Maharashtra, India beBeeSupport Full time ₹ 4,50,000 - ₹ 8,50,000

Job Overview:

We are seeking a dedicated and skilled Technical Support Specialist to provide exceptional customer service and technical assistance to our clients.

This role requires excellent communication skills, a passion for solving complex IT issues, and the ability to interact professionally with users across all levels.

The ideal candidate will have experience in troubleshooting, ticketing systems, and resolving technical incidents.

Key Responsibilities:

  • Provide first-line technical support to end-users in a courteous and professional manner.
  • Log all user service tickets in ITSM systems with complete and accurate information.
  • Troubleshoot and resolve IT-related incidents and service requests.
  • Manage customer inquiries and ensure timely resolution.
  • Perform scheduled reporting (daily/weekly/monthly).
  • Submit knowledge base article updates for new and existing issues.
  • Own and drive user issues to resolution.

Required Skills:

  • Excellent communication skills – both verbal and written.
  • Strong problem-solving and analytical abilities.
  • Ability to manage multiple tasks and prioritize effectively.
  • Customer-focused mindset with a commitment to service excellence.
  • Familiarity with ITSM tools and ticketing systems (preferred but not mandatory).

About Us:

We leverage cloud and cognitive technologies to deliver hyper-personalized digital experiences. Our approach enables agility and innovation, helping businesses transform globally.

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeSupport Full time ₹ 21,400 - ₹ 3,24,000

    Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist. As part of our IT department, you will play a key role in providing first-level technical support for desktops, laptops, and peripherals.

  • Technical Support Specialist

    1 day ago

    Pune, Maharashtra, India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob Description\ We are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for monitoring the infrastructure of our systems, identifying and resolving technical issues, and providing excellent customer service.\ You will work closely with our internal...

  • Technical Support Specialist

    4 days ago

    Pune, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team.This role is ideal for individuals who possess excellent communication skills, a strong passion for IT support, and the ability to deliver top-notch user experience.The successful candidate will be responsible for providing...

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India Paksha Kitchen Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionPaksha Kitchen Pvt. Ltd. is India's leading multi-brand cloud kitchen company, offering innovative food concepts like premium event catering, authentic regional thalis, traditional biryanis, Indian street food, and more. The company blends technology, standardized processes, and culinary research to deliver high-quality food solutions...

  • Technical Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeMaintenance Full time ₹ 4,00,000 - ₹ 8,00,000

    A career as a Technical Support Specialist at Aster Medcity offers the opportunity to embark on a rewarding journey with our dynamic team.The role involves performing routine maintenance and repair of equipment, ensuring its proper functioning through regular inspections and tests.Troubleshooting technical issues and resolving them efficiently is also an...

  • Technical Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 18,00,000

    Job SummaryWe are seeking a dedicated and customer-focused technical support specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The ideal candidate will work closely with infrastructure, security, and application teams...

  • Frontline Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Frontline Technical Support SpecialistAt our organization, we are seeking a highly skilled and motivated individual to fill the role of Frontline Technical Support Specialist. This position is responsible for providing technical support to our customers, resolving issues in a timely and efficient manner, and ensuring that our products meet the...

  • Technical Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.Job Description:Provide technical assistance by responding to inquiries regarding errors, problems or questions with program applications.Assist in validating outgoing files for accuracy in data and layout.Help review and edit communication materials...

  • Technical Support Specialist

    7 days ago

    Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,50,000 - ₹ 12,10,000

    Job Title:Technical Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via phone, chat, or email.You will work closely with internal teams to resolve complex technical...