Technical Support Specialist

2 days ago

Pune, Maharashtra, India beBeetechnical Full time ₹ 10,08,000 - ₹ 15,12,000
Job Title

We are seeking a skilled technical support specialist to provide expert-level assistance for all personal computing devices and associated equipment.

About the Role

This is an excellent opportunity for individuals who enjoy troubleshooting complex technical issues and working in a fast-paced environment. The successful candidate will be responsible for providing top-notch support to ensure seamless operations.

Key Responsibilities
  • Provide remote technical support to employees, resolving issues efficiently and effectively.
  • Respond to phone calls, emails, and web form requests for technical support, using problem-solving skills to resolve on first contact.
  • Solve technical problems or requests, ensuring support incidents are resolved within standard service level agreements (SLAs).
  • Collaborate with vendors and service providers as required, utilizing strong communication skills to facilitate smooth interactions.
Required Skills and Qualifications
  • 2-year IT technical training or equivalent experience desired.
  • Experience in a customer service-oriented customer support environment and IT service desk environment is highly valued.
  • Strong knowledge of Windows 10, 11, Microsoft Business Products, LAN, WAN, Microsoft O365 products, Teams, Azure, Outlook, and Workstation management support is essential.
Benefits

Our organization offers a dynamic work environment with opportunities for growth and development. We welcome colleagues who share our values and are passionate about delivering exceptional results.

About Us

Our company is a global business with a diverse team of around 15,000 colleagues based in 50 countries. We pride ourselves on our commitment to innovation and customer satisfaction.

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeSupport Full time ₹ 21,400 - ₹ 3,24,000

    Technical Support SpecialistThis is an exciting opportunity to join our team as a Technical Support Specialist. As part of our IT department, you will play a key role in providing first-level technical support for desktops, laptops, and peripherals.

  • Technical Support Specialist

    15 hours ago

    Pune, Maharashtra, India PrimeX Meta Full time

    Company Description PrimeX Meta, based in Dubai, specializes in AI-powered IT solutions. We develop scalable software, mobile apps, AI automation, and cloud solutions tailored for businesses. Our focus is on delivering cutting-edge technology that meets the unique needs of our clients. Join us to become a part of an innovative team driving digital...

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Technical Support SpecialistJob Description\ We are seeking a skilled and experienced technical support specialist to join our team. In this role, you will be responsible for monitoring the infrastructure of our systems, identifying and resolving technical issues, and providing excellent customer service.\ You will work closely with our internal...

  • Technical Support Specialist

    3 days ago

    Pune, Maharashtra, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and experienced technical support specialist to join our team.This role is ideal for individuals who possess excellent communication skills, a strong passion for IT support, and the ability to deliver top-notch user experience.The successful candidate will be responsible for providing...

  • Technical Support Specialist

    7 days ago

    Pune, Maharashtra, India Paksha Kitchen Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionPaksha Kitchen Pvt. Ltd. is India's leading multi-brand cloud kitchen company, offering innovative food concepts like premium event catering, authentic regional thalis, traditional biryanis, Indian street food, and more. The company blends technology, standardized processes, and culinary research to deliver high-quality food solutions...

  • Technical Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeMaintenance Full time ₹ 4,00,000 - ₹ 8,00,000

    A career as a Technical Support Specialist at Aster Medcity offers the opportunity to embark on a rewarding journey with our dynamic team.The role involves performing routine maintenance and repair of equipment, ensuring its proper functioning through regular inspections and tests.Troubleshooting technical issues and resolving them efficiently is also an...

  • Technical Support Specialist

    2 weeks ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 18,00,000

    Job SummaryWe are seeking a dedicated and customer-focused technical support specialist to join our team. This individual will serve as the primary technical resource for supporting and maintaining the VMware Horizon VDI platform across all levels of the support model.The ideal candidate will work closely with infrastructure, security, and application teams...

  • Frontline Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Frontline Technical Support SpecialistAt our organization, we are seeking a highly skilled and motivated individual to fill the role of Frontline Technical Support Specialist. This position is responsible for providing technical support to our customers, resolving issues in a timely and efficient manner, and ensuring that our products meet the...

  • Technical Support Specialist

    1 week ago

    Pune, Maharashtra, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team.Job Description:Provide technical assistance by responding to inquiries regarding errors, problems or questions with program applications.Assist in validating outgoing files for accuracy in data and layout.Help review and edit communication materials...

  • Technical Support Specialist

    6 days ago

    Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,50,000 - ₹ 12,10,000

    Job Title:Technical Support SpecialistAbout the Role:This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers via phone, chat, or email.You will work closely with internal teams to resolve complex technical...