AR & Collections Specialist - Financial Operations

2 weeks ago


Gurgaon, Haryana, India outbrain Full time

We're Outbrain.

Outbrain is a leading content recommendation platform, serving as a primary engagement partner and platform for top digital media companies.

As an AR & Collections Analyst, you'll play a crucial role in financial operations by managing and optimizing accounts receivable processes.

Your responsibilities will include:

  • Contacting customers to encourage collection of assigned portfolio
  • Maintaining positive relationships with customers through excellent service
  • Maintaining notes on follow-ups and contacts within NetSuite and Salesforce
  • Handling cases and financial requests relating to customers' AR position
  • Sending monthly statements to customers
  • Reducing DSO and bad debt expense of assigned portfolio
  • Communicating with Sales and Account Managers on account status
  • Supporting daily cash applications in NetSuite and investigating unallocated cash receipts
  • Issuing reminder and legal notices to customers based on Credit Control policy
  • Collaborating with Internal Sales, AMs, Finance, Legal, and billing teams
  • Monitoring and reporting on potential bad debts
  • Determining when accounts should be sent to outside collection agency
  • Monthly reporting metrics on portfolio performance
  • Assisting in setting credit limits for new and existing customers
  • Assisting with customer credit card matters

What we're looking for:

  • Minimum 3 years of experience in Accounts Receivable/Collections role
  • Ability to adjust priorities quickly under pressure
  • Flexibility in a constantly changing environment
  • Exceptional interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to cooperate and collaborate with team members
  • Proven results in reducing debtor days

What we offer:

  • Office and home hybrid working
  • Equity program
  • Wellbeing benefits
  • Mentorship program and internal learning tools

Our culture:

We value trust, collaboration, and open-mindedness. Our team is approachable, resourceful, passionate, and proactive.

Join us in making a difference at Outbrain.



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