Global Collections Expert

3 days ago


Gurgaon, Haryana, India outbrain Full time
About the Role

At Outbrain, we are seeking a highly skilled Global Collections Expert to join our AR Operations team. This is an exciting opportunity to play a crucial role in managing and optimizing our accounts receivable process, ensuring timely collections, and maintaining excellent customer relationships.

Responsibilities
  1. Contact customers (agencies, publishers, and brand clients) via telephone, email, or letter to encourage collection in assigned portfolios
  2. Maintain positive relationships with customers by providing exceptional service
  3. Manage notes on follow-up and contact within NetSuite (our ERP system) and Salesforce (CRM)
  4. Handle cases and Financial Requests related to customers' AR position via Salesforce
  5. Send monthly statements to customers
  6. Reduce DSO and bad debt expense of assigned portfolios
  7. Communicate status updates to Sales and Account Managers
  8. Support daily cash applications in NetSuite and investigate unallocated cash receipts to customer accounts
  9. Issue reminders and legal notices to customers based on Credit Control policy
  10. Collaborate with Internal Sales, AMs, Finance, Legal, and Billing teams to resolve discrepancies
  11. Monitor and report on potential bad debts
  12. Determine when accounts should be sent to outside collection agencies
  13. Monthly reporting metrics on portfolio performance
Requirements
  • Minimum 3 years experience in Accounts Receivable/Collections role
  • Ability to adjust priorities quickly under pressure to meet deadlines
  • Flexibility within a constantly changing environment
  • Exceptional interpersonal skills
  • Excellent verbal and written communication skills
  • Ability to cooperate and collaborate effectively with team members
  • Proven results in reducing debtor days
  • Effective communication skills
  • Proactive attitude with ability to take initiative
  • Possess strong Microsoft Excel and IT skills
  • Motivated with an eye for process improvement
  • Experience working with international companies
  • Experience with advertising/marketing agencies a plus
About You

We offer a competitive salary range of $60,000 - $80,000 per annum, depending on experience, as well as a comprehensive benefits package including private health insurance, hybrid work model, and equity program.

As a valued member of our team, you will have opportunities to expand your toolkit through mentorship programs, internal learning tools, and Employee Resource Groups that foster a sense of belonging and drive change.

About Outbrain

Outbrain is an equal employment opportunity employer committed to diversity and inclusion at all stages of recruitment and employment. Our company culture is welcoming, dynamic, diverse, global, and built on top performance.



  • Gurgaon, Haryana, India Taboola Full time

    Global Employee Relations ExpertAt Taboola, we're seeking a seasoned Global Employee Relations Expert to join our global HR Business Partnering team. As a key member, you'll provide expert guidance on employee relations, ensuring best practices and compliance with regional legislative requirements. Your expertise will be instrumental in managing ER cases...


  • Gurgaon, Haryana, India Taboola Full time

    Employee Relations Role OverviewThe Employee Relations Specialist will work closely with the global HR Business Partnering team at Taboola, providing expert guidance on employee relations and ensuring best practices. As the subject matter expert, the Specialist will manage ER cases globally, develop ER capabilities, policies, and processes, ensure compliance...


  • Gurgaon, Haryana, India outbrain Full time

    Join Outbrain's Global Finance TeamAs a key member of our global finance team, you will play a crucial role in managing and optimizing the accounts receivable process for international clients. Your primary responsibility will be to maintain and improve the company's credit quality by ensuring timely internal reports and analysis on debtor balances and cash...

  • Global Payroll Expert

    2 weeks ago


    Gurgaon, Haryana, India Ericsson Full time

    DescriptionAbout this opportunity:Ericsson is seeking a skilled professional to provide standardized HR services in a global COE set-up for multi-country payroll. As an HR Delivery Specialist, you will focus on digitalization and cost efficiency of the operation model. You will contribute to Ericsson's forward-thinking culture and make a difference to our...

  • Global Payroll Expert

    4 weeks ago


    Gurgaon, Haryana, India Ericsson Full time

    About this opportunity:Ericsson is seeking a motivated HR Delivery Specialist to join our dynamic team. As an HR Delivery Specialist, you will provide standardized HR Services Delivery in a global COE set-up for multi-country payroll per defined SLAs & KPIs with emphasis on digitalization and cost efficiency of the operation model. You will have the...

  • Global Payroll Expert

    3 weeks ago


    Gurgaon, Haryana, India Ericsson Full time

    About this opportunity:Ericsson is seeking a motivated HR Delivery Specialist to join our dynamic team. As an HR Delivery Specialist, you will provide standardized HR Services Delivery in a global COE set-up for multi-country payroll per defined SLAs & KPIs with emphasis on digitalization and cost efficiency of the operation model. You will have the...

  • Global Payroll Expert

    3 weeks ago


    Gurgaon, Haryana, India Ericsson Full time

    About this opportunity:Ericsson is seeking an experienced HR Services Specialist to join our dynamic team. As an HR Services Specialist, you will provide standardized HR services delivery in a global COE set-up for multi-country payroll per defined SLAs & KPIs with emphasis on digitalization and cost efficiency of the operation model. You will have the...


  • Gurgaon, Haryana, India American Express Global Business Travel Full time

    Job Title: Global Workforce Realtime AnalystAt American Express Global Business Travel, we're committed to helping our colleagues achieve success and thrive in a collaborative culture. As a Global Workforce Realtime Analyst, you'll play a vital role in the Amex GBT Contact Centres, providing key assistance in day-to-day operations.Key...


  • Gurgaon, Haryana, India Ramboll Full time

    Transform Your Career in Business FinanceWe invite you to bring your business finance skills to the Ramboll Support Centre – Finance & Accounts department, where you will be part of the Global Business Finance Team. To succeed in this role, you must have done B.Com or MBA in Finance. Your key tasks and responsibilities will be:Excellent knowledge of...


  • Gurgaon, Haryana, India Global Talent Full time

    Cold Rolling Mill Design Expert NeededWe are seeking a highly skilled Design Expert for our Cold Rolling Mill department. The ideal candidate should have a strong background in design engineering and experience working with Creo, Inventor, Solidwork, and Autocad.Key Responsibilities:• Design and develop new products and processes for the Cold Rolling...


  • Gurgaon, Haryana, India AKM Global Full time

    Join AKM Global as a Tax Dispute Resolution ExpertWe are looking for a skilled Tax Dispute Resolution Expert to join our team at AKM Global. This role will be based in Gurgaon, Sector 48, Sohna Road, and is available immediately.About the Role:Handle the preparation and filing of GST refunds, follow up, and liaison with the tax department.Prepare for pre-GST...


  • Gurgaon, Haryana, India COWI Full time

    Unlock a Career in Tunnel EngineeringCOWI's Tunnels and Underground Structures unit is expanding, and we're looking for talented engineers to join our team. As a Design Engineer- Structural/MEP/Geotechnical or BIM Specialist- Civil/MEP, you'll play a crucial role in delivering projects globally.Our ExpertiseWe have over skilled experts who collaborate with...


  • Gurgaon, Haryana, India outbrain Full time

    We're Outbrain.As a leading content recommendation platform, we deliver engaging, personalized content recommendations to audiences worldwide while serving as a primary engagement partner and platform for top digital media companies.Our AR & Collections Analyst will play a pivotal role in financial operations by managing and optimizing accounts receivable...

  • Process Developer

    3 weeks ago


    Gurgaon, Haryana, India Genpact Full time

    Join Genpact and contribute to shaping the future!At Genpact, we drive business results through our relentless pursuit of a world that works better for people. Our global team of 125,000+ professionals across 30+ countries is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve leading enterprises,...


  • Gurgaon, Haryana, India Taboola Full time

    About the RoleThe Global Employee Relations Specialist will play a key role in providing expert guidance on employee relations and ensuring best practices across the organization. This strategic advisor will collaborate closely with the global HR Business Partnering team to manage ER cases globally, develop ER capabilities, policies, and processes, and...


  • Gurgaon, Haryana, India VisionaryHire Full time

    At VisionaryHire, we are looking for a highly skilled Global Travel Sales Expert to join our team. This is an excellent opportunity for individuals with experience in Dubai travel packages and B2B/B2C sales.About the RoleThis full-time, permanent position offers a competitive salary of approximately AED 120,000 per annum (inclusive of incentives), along with...


  • Gurgaon, Haryana, India Taboola Full time

    Employee Relations ExpertThe Employee Relations Expert will work closely with the global HR Business Partnering team to provide expert guidance on employee relations and ensure best practices. As the subject matter expert, the Specialist will manage ER cases globally, develop ER capabilities, policies, and processes, ensure compliance with regional...

  • Compliance Manager

    2 weeks ago


    Gurgaon, Haryana, India Ericsson Full time

    DescriptionAt Ericsson, we are looking for an experienced Compliance Manager to join our team of experts in the Group Management System (EGMS) and Group Process Management Office / GFGO Strategy & Ericsson Management System / Group Management System and Group Process Management.This role includes driving global core EGMS Compliance Management and development...

  • Collection Specialist

    4 weeks ago


    Gurgaon, Haryana, India Shiji Group Full time

    Job Title: Collection SpecialistAt Shiji Group, we are seeking a highly skilled Collection Specialist to join our team. As a key member of our finance department, you will be responsible for identifying and monitoring account receivables, managing disputes related to payments, invoices, and contract management, and keeping accurate records and reporting on...


  • Gurgaon, Haryana, India Ramboll Full time

    Company OverviewRamboll, a global company with over 18,000 experts across 35 countries, is committed to creating a more sustainable future. With a strong presence in the Buildings, Transport, Planning & Urban Design, Water, Environment & Health, Energy, and Management Consulting sectors, Ramboll provides innovative solutions to diverse markets.We are seeking...