Business Language Coordinator for Global Projects
1 day ago
NIIT is a leading provider of managed training services, delivering 75,000 days of training annually in 18 languages. With presence in over 40 countries, we offer comprehensive solutions for learning administration that meet our customers' specific needs.
We are passionate about training and have designed over 50,000 days of classroom training and 20,000 hours of web-based training, localized to more than 25 languages. Our goal is to provide high-quality training experiences for our clients.
Job DescriptionWe are seeking an experienced Bilingual Language Coordinator to join our team. The successful candidate will be responsible for coordinating and scheduling arrangements for delivery of training programs, events, and workshops. This includes managing logistical support, ensuring event readiness, and providing emergency assistance as needed.
- Booking venues for offsite activities and social events
- Ensuring training facilities are set up correctly and equipped with necessary resources
- Communicating with instructors and vendors through written and spoken correspondence
The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in Microsoft Office tools such as Excel, Word, and PowerPoint. They will also possess strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
In this role, you will be responsible for:
- Coordinating instructor dates and timing in line with the training and workshop calendar
- Assisting trainers and customers with training administration issues via phone or email
- Providing customer resolutions and training scheduling options
- Gathering additional information about reported issues and performing detailed case analysis
- Documenting cases in the system and generating tickets
- Creating daily and weekly reports for customers on Microsoft Excel
- Performing training management activities on the Learning Management System, including enrollment, class scheduling, cancellation, and rescheduling
- Evaluating class profitability and coordinating with vendors
- Communicating with delegates and vendors
- Conducting feedback analysis and generating purchase orders
This is a full-time position based in Gurgaon, requiring a minimum of 2-4 years of experience in a similar role. As a member of our team, you will have the opportunity to work on various projects and contribute to the growth and success of our organization.
We offer a competitive salary package, commensurate with your experience and qualifications. If you are a motivated and detail-oriented individual who is passionate about language coordination and project management, please submit your application.
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