Global Training Coordinator
1 week ago
We are seeking a highly skilled and experienced Global Training Coordinator to join our team. As a Global Training Coordinator, you will be responsible for coordinating and scheduling arrangements for delivery of training programs, events, and workshops. This includes all logistical support and managing multiple tasks and detailed activities in a time-intensive work environment.
Responsibilities:- You will work in coordination with NIIT Client Executives and business focal points to ensure smooth launch of new learning events in their respective portfolios.
- You will engage regularly with Business Units and key stakeholders to drive continuous improvements.
- You will identify opportunities for continuous improvements and initiate optimization projects.
- You will address all feedback received for managed events, conduct root cause analysis, and share immediate and long-term fixes with the business.
- You will set up regular reviews with business focal points to share updates on their portfolios.
- You will ensure that Program Guides (PGs) and Operational Guidance Notes (OGNs) are always updated.
- You will support regional Client Executives in managing GO/NO-GO decisions for respective course items and provide onsite support to operations teams as needed.
- You will educate and guide services requestors on the value of using Learning services and how to use processes and systems.
- You will help and guide requestors on scheduling sessions and contribute to annual forecasting activity to ensure planned courses are accurately projected and project is delivered on-time.
NIIT is a global service provider with presence in more than 40 countries. We deliver and administer 75,000 days of training each year in 18 languages. Our comprehensive and scalable managed training services map directly to our customer needs.
Requirements- 4-6 years of experience in client servicing, training administration, handling escalations, excellent communication, international process exposure, good in Excel & PowerPoint.
- Must be comfortable with rotational shifts including night/early morning shifts.
- Location: Gurgaon sector 34.
The estimated salary for this role is ₹800,000 - ₹1,200,000 per annum. Both side transportation facility is provided for hiring zone areas.
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