Branch Operations Manager

2 days ago


Agra, Uttar Pradesh, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000

Job Opportunity

We are seeking an experienced Branch Operations Manager to join our team in Noida.

About the Role

  • Responsible for overseeing daily branch operations, managing staff, ensuring customer satisfaction, and implementing business strategies.
  • Manage day-to-day operations in the location, including resource allocation and task assignment.
  • Plan and administer operations to meet client requirements and agreed service level agreements (SLAs).
  • Conduct surprise audits to ensure adherence to established processes.
  • Maintain accurate records of daily operations and provide regular reports to management and clients.

Key Responsibilities

  • Oversee daily branch operations, ensuring smooth and efficient workflow.
  • Develop and implement effective operational strategies to drive growth and profitability.
  • Manage a team of ATM executives, providing guidance and support to ensure successful operations.
  • Ensure timely withdrawal/collection and loading/depositing of cash as per indented quantities.
  • Roster preparation of crew as per route dispatch time.
  • Maintain hardcopy records of Takeover & Handover of ATMs.
  • Implement risk mitigation procedures to minimize cash loss during operations.
  • Coordinate with Vault officers and Bank officials for cash replenishment.
  • Brief team members on assigned tasks, SOPs, and operational procedures.

Requirements

  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strategic thinking and problem-solving skills.
  • Attention to detail and organizational skills.

Benefits

  • Opportunity to work with a dynamic team.
  • Professional development and growth opportunities.
  • Competitive salary and benefits package.

Contact Information

  • Please apply through this platform.


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