
Branch Operations Manager
2 days ago
Job Opportunity
We are seeking an experienced Branch Operations Manager to join our team in Noida.
About the Role
- Responsible for overseeing daily branch operations, managing staff, ensuring customer satisfaction, and implementing business strategies.
- Manage day-to-day operations in the location, including resource allocation and task assignment.
- Plan and administer operations to meet client requirements and agreed service level agreements (SLAs).
- Conduct surprise audits to ensure adherence to established processes.
- Maintain accurate records of daily operations and provide regular reports to management and clients.
Key Responsibilities
- Oversee daily branch operations, ensuring smooth and efficient workflow.
- Develop and implement effective operational strategies to drive growth and profitability.
- Manage a team of ATM executives, providing guidance and support to ensure successful operations.
- Ensure timely withdrawal/collection and loading/depositing of cash as per indented quantities.
- Roster preparation of crew as per route dispatch time.
- Maintain hardcopy records of Takeover & Handover of ATMs.
- Implement risk mitigation procedures to minimize cash loss during operations.
- Coordinate with Vault officers and Bank officials for cash replenishment.
- Brief team members on assigned tasks, SOPs, and operational procedures.
Requirements
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Strategic thinking and problem-solving skills.
- Attention to detail and organizational skills.
Benefits
- Opportunity to work with a dynamic team.
- Professional development and growth opportunities.
- Competitive salary and benefits package.
Contact Information
- Please apply through this platform.
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