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Regional Support Coordinator

1 month ago


Mumbai, Maharashtra, India Rentokil Initial Full time

About Rentokil Initial:

Rentokil Initial is a global route-based business services company operating in over 80 countries with over 90 years of service.

At a local level, we have been helping businesses and residents eradicate and treat pest and germ problems since 1994. With over 2,000 employees, 11 branches, training centres and depots located throughout MENAT, we are the largest public health company in the region.

We offer a complete range of public health solutions for commercial and residential properties, including pest control, germ control, food safety and hygiene and scenting.

Job Summary

We are seeking a Regional Support Administrator to manage daily tasks, analyze trends, and ensure clean data across our systems. The ideal candidate will be proficient in running reports, chasing finance, sales and ops teams, and supporting in analyzing call backs and complaints.

Daily Tasks

  • Manage deletions and terminations
  • Process credit control
  • Handle adjustments
  • Update contract amendments and customer information
  • Cancelling services
  • Suspending invoices and services
  • Tracking deliveries due and partial deliveries

Weekly Tasks

  • Cancelling services
  • Suspending invoices and services
  • Tracking deliveries due and partial deliveries

Monthly Tasks

  • Expired contracts management
  • CCM management
  • iCABS health check
  • Benefits administration

Compensation and Benefits:

  • Total Package: 5,000 AED
  • Company phone and SIM card
  • Annual paid leave (as per company policy)
  • Medical Insurance (as per company policy)
  • Ticket Allowance (as per company policy)