Regional Support Officer

2 days ago


Mumbai, Maharashtra, India Gresham Global Full time

About the Role:

Gresham Global is seeking a highly skilled Regional Support Officer to join our team in Mumbai. As a Regional Support Officer, you will support the Regional Representative in engaging with prospective students, managing recruitment activities, and building the presence of EHL in the region.

Key Responsibilities:

  • Student Counselling: Guide prospective students through their educational journey, from initial inquiry to enrolment, offering advice and information on program offerings.
  • Event Representation: Attend recruitment fairs, school visits, and other events to promote EHL's offerings, engage with future students, and enhance the institution's regional visibility.
  • Follow-Up & Relationship Management: Maintain regular and proactive communication with prospective students, ensuring timely follow-up to foster engagement and conversion including cold calls.
  • Database Management: Keep accurate and organised records of student interactions, event leads, application progress, and follow-up activities.
  • Administrative Support: Provide day-to-day administrative assistance to the Regional Representative, ensuring smooth operations and efficient management of regional recruitment activities.

Qualifications:

  • Bachelor's or Master's degree (preferably from Europe or the UK).
  • 3-5 years of experience working in student recruitment or a similar role with an international university.
  • Prior experience in student counselling, education events, or university recruitment is highly desirable.
  • Passion for education, student success, and fostering international educational experiences.
  • Strong communication, presentation, and interpersonal skills, both written and oral.
  • Exceptional organisational and time management abilities.
  • Analytical mindset with strong business acumen and critical thinking skills.
  • Experience working with agents, local institutes, or recruitment partners is a plus.
  • Open to regional travel for recruitment fairs, events, and other student engagement initiatives.

About Gresham Global:

Gresham Global is an education consulting firm offering launchpad services to educational institutions from across the globe. Our offerings include regional representation, student recruitment, strategic marketing, research, and much more.



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