Regional Support Officer
2 days ago
About the Role:
Gresham Global is seeking a highly skilled Regional Support Officer to join our team in Mumbai. As a Regional Support Officer, you will support the Regional Representative in engaging with prospective students, managing recruitment activities, and building the presence of EHL in the region.
Key Responsibilities:
- Student Counselling: Guide prospective students through their educational journey, from initial inquiry to enrolment, offering advice and information on program offerings.
- Event Representation: Attend recruitment fairs, school visits, and other events to promote EHL's offerings, engage with future students, and enhance the institution's regional visibility.
- Follow-Up & Relationship Management: Maintain regular and proactive communication with prospective students, ensuring timely follow-up to foster engagement and conversion including cold calls.
- Database Management: Keep accurate and organised records of student interactions, event leads, application progress, and follow-up activities.
- Administrative Support: Provide day-to-day administrative assistance to the Regional Representative, ensuring smooth operations and efficient management of regional recruitment activities.
Qualifications:
- Bachelor's or Master's degree (preferably from Europe or the UK).
- 3-5 years of experience working in student recruitment or a similar role with an international university.
- Prior experience in student counselling, education events, or university recruitment is highly desirable.
- Passion for education, student success, and fostering international educational experiences.
- Strong communication, presentation, and interpersonal skills, both written and oral.
- Exceptional organisational and time management abilities.
- Analytical mindset with strong business acumen and critical thinking skills.
- Experience working with agents, local institutes, or recruitment partners is a plus.
- Open to regional travel for recruitment fairs, events, and other student engagement initiatives.
About Gresham Global:
Gresham Global is an education consulting firm offering launchpad services to educational institutions from across the globe. Our offerings include regional representation, student recruitment, strategic marketing, research, and much more.
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