Global Implementation Leader

1 week ago

Surat, Gujarat, India beBeeImplementation Full time ₹ 30,00,000 - ₹ 45,00,000
Key Leadership Role

The Implementation Head is a strategic leadership position that sets the direction and drives operational excellence for global implementation operations.

This role oversees a large, distributed team of professionals across multiple geographies, managing complex HRMS deployments for enterprise clients.

Primary Responsibilities:

  • Develop and execute the global implementation strategy, ensuring alignment with business objectives and growth goals.
  • Lead strategic planning, capacity management, and geographic expansion initiatives to drive business growth.
  • Advocate for continuous evolution of the implementation philosophy, focusing on precision in measuring and enhancing customer outcomes.
  • Enable value realization across projects, unlocking desired outcomes within defined timelines, scope, and parameters.
  • Maintain strategic relationships with C-level stakeholders at enterprise client organizations.
  • Act as the apex representative for resolution of complex technical and business challenges during large-scale deployments.
  • Champion client advocacy within the organization to ensure customer needs are reflected in product and services evolution.
  • Lead and inspire a large, distributed team of consultants, solution architects, and engagement managers across multiple time zones.
  • Build and scale high-performing teams through strategic hiring, comprehensive onboarding, and continuous professional development.
  • Foster a culture of excellence, accountability, and collaboration across colleagues/teams.
  • Contribute to revenue growth through successful implementations that drive client retention and expansion opportunities.
  • Support sales activities by providing implementation expertise during pre-sales processes.

Requirements:

  • Master's degree in Business Administration or equivalent.
  • 12+ years of progressive experience in HR/HR Consulting/H RMS Delivery or Customer Success with minimum 4 years in senior management roles.
  • Proven track record of successfully delivering large/complex enterprise transformation initiatives.
  • Tech savviness and deep interests in adopting new technologies for process improvements and high-value impact/outcomes.
  • Strong understanding of global HR practices and regulatory frameworks.
  • Outstanding executive presence with ability to engage effectively with C-level stakeholders and senior decision makers.

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