
IT Operations Manager
1 week ago
We are seeking a seasoned IT professional to lead our global 24x7 Service Desk team. As the successful candidate, you will oversee Supervisors and frontline staff across multiple locations, driving high-quality, scalable, and user-centric support that transforms the Service Desk into a proactive, outcome-driven function.
Key Responsibilities:- Strategically direct Service Desk operations globally.
- Mentor and develop teams of Supervisors and frontline agents.
- Develop and monitor key performance indicators (SLAs, FCR, CSAT, backlog, aging).
- Ensure adherence to ticket handling, escalation, and documentation standards.
- Act as an escalation point for major incidents or complex service disruptions.
- Lead workforce planning, shift design, and staffing decisions.
- Implement and improve ITSM tooling and knowledge management practices.
- 8+ years of progressive experience in IT support, with at least 3 years in a leadership role managing people managers or large-scale teams.
- Proven track record of leading service desk operations in a high-volume environment.
- Detailed understanding of ITSM principles, incident/request workflows, and performance management metrics.
- Able to build high-performing teams and mentor frontline leaders.
- Strong data and process orientation.
- Excellent stakeholder engagement skills.
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Operations Manager
2 weeks ago
Surat, Gujarat, India beBeeOperationsManagement Full time ₹ 8,00,000 - ₹ 12,50,000Operations ManagerThe successful Operations Manager will lead daily operations, drive strategic planning and performance monitoring to enhance productivity and efficiency. Key responsibilities include process management, team coordination, resource optimization, and issue resolution. Our ideal candidate will possess strong analytical skills, leadership...
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Operations Manager
6 days ago
Surat, Gujarat, India beBeeOperations Full time ₹ 8,00,000 - ₹ 15,00,000Job Description:We are seeking an experienced operations professional to manage vendor relationships and ensure seamless operational processes.The successful candidate will be responsible for acting as a single point of contact for vendors and internal teams, managing vendor onboarding, documentation, and compliance checks, and ensuring timely purchase...
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Operations Manager
1 week ago
Surat, Gujarat, India beBeeoperations Full time ₹ 60,00,000 - ₹ 1,20,00,000Operations Manager Job SummaryAbout the Role:This operations manager position involves overseeing daily operations across warehouses, logistics, and vendor coordination. You will be responsible for ensuring timely execution of orders, dispatches, and installations, minimizing delays and errors.Key Responsibilities:Monitor and streamline day-to-day operations...
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Operations Manager
2 weeks ago
Surat, Gujarat, India beBeeOperations Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Operations ManagerWe are seeking a highly skilled and experienced Operations Manager to join our team. The successful candidate will be responsible for managing all floor operations, handling patients, filling registration forms, and explaining treatment plans.Key Responsibilities:Manage all floor operations, including patient flow and...
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Operations Manager
7 days ago
Surat, Gujarat, India beBeeLogistics Full time ₹ 15,00,000 - ₹ 28,00,000Job Title:Operations Manager - Finance & LogisticsAbout the Role:We are seeking an experienced Operations Manager to join our team in a key leadership role. As an Operations Manager, you will be responsible for leading a team of professionals in ensuring the smooth operation of our logistics and finance functions.Key Responsibilities:* Identify areas for...
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Operational Manager
5 days ago
Surat, Gujarat, India beBeeLeadership Full time ₹ 9,00,000 - ₹ 12,00,000Job DescriptionAs a Supervisor, you will oversee daily operations and manage team performance to ensure project deadlines are met. Coordinating between departments, providing guidance, and reporting progress are key responsibilities.Key ResponsibilitiesOversee daily operations to drive business resultsManage team performance by setting clear goals and...
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Operations Manager
1 week ago
Surat, Gujarat, India ALLEN Digital Full timeAbout ALLEN Digital:At ALLEN Digital, we spearhead a technology-driven approach to education, leveraging top-tier tech talent from leading technology firms. Through our strategic collaboration with Bodhi Tree Systems, a prominent venture capital firm known for building & scaling tech-first brands, we are revolutionizing education with a tech-first...
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Operations Manager
1 week ago
Surat, Gujarat, India beBeeOperations Full time ₹ 50,00,000 - ₹ 1,00,00,000We're looking for a skilled professional to manage our operations, finances and administration. As a key member of our team, you will be responsible for ensuring the smooth operation of our location.Your role will include:Managing overall operations, including accounting and financeHandling administration and personnel mattersCoordinating transportation of...
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Operations Manager
2 weeks ago
Surat, Gujarat, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Lead Operations SpecialistWe are seeking a highly skilled and experienced Lead Operations Specialist to oversee our daily operations. This role will be responsible for ensuring policies and procedures are followed, increasing production capacity while eliminating unnecessary costs and maintaining quality standards.Regulatory exposure in leadership roles with...
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Operations Manager
1 week ago
Surat, Gujarat, India beBeeOffice Full time ₹ 7,20,000 - ₹ 9,60,000About the RoleWe are looking for a highly skilled and proactive professional to manage our office operations. The ideal candidate will ensure that all aspects of the workplace run smoothly and efficiently.