
Operations Manager
1 day ago
About the Role:
This operations manager position involves overseeing daily operations across warehouses, logistics, and vendor coordination. You will be responsible for ensuring timely execution of orders, dispatches, and installations, minimizing delays and errors.
Key Responsibilities:
- Monitor and streamline day-to-day operations across warehouse, logistics, store movement, and vendor coordination to optimize efficiency.
- Ensure prompt execution of orders, dispatches, and installations, reducing downtime and improving overall performance.
- Collaborate with internal departments to track progress on ongoing client orders and projects, maintaining open communication channels.
- Manage vendor relationships and procurement timelines to ensure seamless delivery of goods and services.
- Oversee inventory movement and maintain optimal reorder levels for fast-moving SKUs to minimize stockouts and overstocking.
Data Analysis & Reporting:
- Develop and analyze daily, weekly, and monthly reports related to sales orders, dispatches, delivery timelines, vendor SLAs, stock levels, cost optimization, and share actionable insights with management to inform data-driven decisions.
- Automate manual reporting processes using Excel, Google Sheets, or Power BI to increase productivity and accuracy.
- Identify operational bottlenecks using data analysis and suggest targeted improvements to enhance overall efficiency.
Process Improvement & Compliance:
- E nsure adherence to established SOPs across operations and backend functions, promoting consistency and quality.
- Identify inefficiencies and propose systematic process improvements to drive business growth.
- Support the onboarding of new processes and tools to enhance operations tracking and monitoring.
Requirements:
- Bachelor's degree in Operations, Commerce, or Business Management
- 3–6 years of experience in Operations or MIS, preferably in retail/interiors/logistics/furniture domain
- Excellent proficiency in MS Excel, VLOOKUP, Pivot, and basic data analysis
- Familiarity with ERP tools (Zoho, SAP, Tally, or similar)
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