Accor Hospitality Leader

4 days ago


Jaipur, Rajasthan, India Accor Full time

At Accor, we're more than just a hospitality leader. We're a community that welcomes you as you are and empowers you to grow every day. Our mission is to make work purposeful, so you can continue to explore the limitless possibilities with us.

Job Responsibilities:
  • Opening and Closing Duties: Coordinate and assist in setting up and closing the restaurant, ensuring all settings are completed according to standards and procedures prior to operation.
  • Team Supervision: Assist management in supervising junior team members and casual labor, ensuring tasks are completed on time and according to instruction and departmental standards.
  • Reservations and Orders: Take and record restaurant reservations and cancellations, reconfirming reservations through phone calls or email on a daily basis, and take food and beverage orders according to guest requirements and preferences.
  • Service Delivery: Deliver food and beverage services in accordance with departmental standards and procedures, ensuring all food and beverage are served according to service standards.
  • Sales and Customer Service: Up-sell and promote food and beverage offers, try to remember individual patron's names and preferences to extend personalized service, and handle guests' complaints and comments tactfully and efficiently.
  • Operations and Support: Supervise and assist in assigned work station activities, oversee the operation of the outlet in the absence of management, and assist other Food and Beverage outlets during peak times or when required.


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