Hospitality Ambassador
1 month ago
Accor is seeking a skilled Hostess to join our team. As an ambassador of exceptional service and cuisine, you will be responsible for providing warm, personal attention and knowledge of our outstanding offerings to guests. Your role will involve assisting guests with menu items, having full knowledge of beverage lists and promotions, and following all safety and sanitation policies when handling food and beverage. You will also be responsible for maintaining a high level of service quality and ensuring that guests feel unique and valued. Key responsibilities include:
* Assisting guests with menu items in an informative and helpful way
* Having full knowledge of beverage lists and promotions, menu items and preparation methods
* Following all safety and sanitation policies when handling food and beverage
Qualifications:
* Ability to focus attention on guest needs, remaining calm and courteous at all times
* Minimum 1 year experience as a Hostess for a reputable hotel/restaurant
* Strong F&B product knowledge
* Strong interpersonal and problem-solving abilities
* Ability to work well under pressure in a fast-paced environment
* Ability to work cohesively and collaboratively as part of a team
Additional Information:
Accor is an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We are committed to creating a workplace that is welcoming and inclusive for all employees.
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