Food and Beverage Service Professional
1 month ago
At Accor, we are seeking a highly motivated and enthusiastic Food & Beverage Ambassador to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests.
Key Responsibilities:- Provide timely, friendly, and professional table and bar service, anticipating guests' needs and exceeding their expectations.
- Demonstrate in-depth knowledge of our food and beverage menu, making recommendations and answering questions with confidence.
- Work collaboratively as part of a close-knit team, maintaining a positive and supportive attitude in a fast-paced environment.
- Clear and reset tables efficiently, ensuring prompt turnaround and maintaining high standards of cleanliness and presentation.
- Liaise with the kitchen team to ensure seamless service, handling special requests and delayed meals with professionalism.
- Assist with conferences and events, preparing conference rooms and ensuring a smooth experience for our guests.
- Maintain the highest standards of hygiene and food handling, adhering to our company's policies and procedures.
- A friendly, customer-focused attitude, with a passion for delivering exceptional service.
- A strong focus on punctuality and a hardworking attitude, with the ability to work a variety of shifts, including nights and weekends.
- A current Responsible Service of Alcohol (RSA) Certificate, with barista experience a plus.
- A high standard of grooming and presentation, reflecting our company's values and standards.
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Food and Beverage Service Manager
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