Client Servicing Associate

4 weeks ago


Kolkata, West Bengal, India Hoichoi Full time

About Hoichoi:

We are a leading on-demand video streaming entertainment platform for Bengalis worldwide. Our mission is to provide the best in Bengali entertainment, with a diverse range of content choices including classics, blockbusters, documentaries, short films, and original web series.

As a key member of our team, you will be responsible for serving as the primary point of contact for clients/brands, addressing inquiries and understanding their needs. You will assist the account management team in ensuring that all client deliverables are met on time, and contribute to creating compelling pitches for content partnerships.

Key Responsibilities:

  • Client Relationship Management: Serve as the primary point of contact for clients/brands, addressing inquiries and understanding their needs
  • Account Management: Assist the account management team in ensuring that all client deliverables are met on time
  • Content Partnership: Contribute to creating compelling pitches for content partnerships, both long-form and short-form, to existing and new clients
  • Reporting and Presentation: Help prepare reports and presentations for client meetings, ensuring clear communication of ideas and strategies
  • Industry Trends: Stay informed on industry trends to help identify opportunities for revenue growth and support the team in developing innovative solutions
  • Client Information Management: Update and manage client information, ensuring accurate tracking of key metrics and account performance

Requirements:

  • 1–3 years of experience in client servicing, account management, or a related field
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) or similar tools
  • Passion for Bengali Entertainment is a plus
  • A proactive attitude, strong attention to detail, and a willingness to learn

This role will be based in Kolkata.



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