IT Support Professional

1 week ago

Vijayawada, Andhra Pradesh, India beBeeSystemAdministrator Full time ₹ 7,50,000 - ₹ 15,00,000

Key Responsibilities:

System Administrator is a critical role that requires a high degree of technical expertise and problem-solving skills.

We are seeking an experienced professional to oversee the management and maintenance of desktops, laptops, and other end-user devices throughout the organization.

The ideal candidate will have strong troubleshooting skills to effectively diagnose and resolve hardware and software issues in Windows and MacOS applications, as well as networking problems.

Responsibilities include:

  • Oversee the management and maintenance of desktops, laptops, and other end-user devices
  • Troubleshoot basic network connectivity issues in LAN/WAN environments
  • Resolve system-related problems, including software installations and antivirus updates
  • Generate reports and dashboards to monitor compliance status, software inventory, hardware inventory, and other key performance indicators using tools like Manage Engine Desktop Central, Jamf Business, and Freshservice reporting tools
  • Coordinate and implement the installation of client- and department-specific applications and systems

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Proficient technical support skills with laptop hardware (Windows 10, macOS) and Android devices
  • Experience with Freshservice and Manage Engine Desktop Central
  • Experience with Mobile Device Management tools such as Manage Engine Desktop Central and Jamf Pro, as well as endpoint security tools like Netskope WebGateway, Bitdefender, and Indefend
  • Capable of supporting VOIP call center suites, teleconferencing systems, and communication tools such as Google Meet, Zoom, and Slack
  • Ability to troubleshoot and support infrastructure components, including wireless networks, multi-function printers, AV equipment, and networking (TCP/IP, DNS, etc.)
  • Proficient in system maintenance, including updates and patch management
  • Strong troubleshooting skills to effectively diagnose and resolve hardware and software issues

Benefits:

This role offers a competitive salary package, excellent benefits, and opportunities for career growth and development.

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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