
Technical Support Professional
1 day ago
We are seeking a skilled professional to provide exceptional customer service and resolve technical issues related to WordPress and WooCommerce.
About the Role:
- Troubleshoot and resolve complex technical issues with confidence.
- Communicate clearly and patiently with customers through various channels.
- Collaborate with internal teams to identify recurring issues and improve products.
Key Responsibilities:
- Provide timely and effective support to customers via tickets, email, live chat, or phone.
- Maintain accurate and up-to-date documentation for plugins and products.
- Effectively manage ticket queues and collaborate with development teams to resolve issues.
Requirements:
- Strong foundation in WordPress, including troubleshooting, debugging, database management, and plugin knowledge.
- Familiarity with AI tools for enhanced support.
Benefits:
- Flexible work schedule
- 16 paid leaves annually
- Collaborative and supportive team environment
- Remote-friendly global team of experienced professionals
Why This Role?
- This is an excellent opportunity to join a dynamic team and contribute to delivering world-class customer support.
- The successful candidate will be part of a company behind top-selling WooCommerce plugins, with opportunities for growth and professional development.
-
Sales and Technical Support Professional
1 day ago
Vijayawada, Andhra Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000Key Responsibilities:Drive sales growth by achieving monthly and quarterly targets for tooling solutions.Identify and qualify new business opportunities through networking, referrals, and digital outreach.Foster strong customer relationships to ensure timely collections and improve customer satisfaction.Cultivate product awareness and promote tooling...
-
Senior Technical Support Professional
4 hours ago
Vijayawada, Andhra Pradesh, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878We are seeking a highly skilled Technical Support Specialist to join our team in India. The ideal candidate will be responsible for providing exceptional technical support to our customers and ensuring their satisfaction with our products and services.ResponsibilitiesDeliver top-notch technical assistance to customers via phone, email, and chat.Diagnose and...
-
Technical System Support Professional
5 days ago
Vijayawada, Andhra Pradesh, India beBeeSupport Full time ₹ 12,00,000 - ₹ 18,00,000Unlock the Power of AS/400 Data ManagementWe are seeking a skilled AS/400 Support Specialist to join our team. As a key member of our technical team, you will be responsible for delivering exceptional support for clients' IBM AS/400 systems.Primary Responsibilities:Develop in-depth knowledge of the system architecture diagram of the AS/400 application,...
-
Technical Support Professional
3 days ago
Vijayawada, Andhra Pradesh, India beBeeTroubleshooting Full time ₹ 80,00,000 - ₹ 1,20,00,000System Operations Specialist RoleThe position of System Operations Specialist is pivotal in ensuring the seamless functioning of our Access Control and CCTV systems. The ideal candidate will possess a strong background in technical product support, with experience in configuring, monitoring, and maintaining software and hardware.Main Responsibilities:Deliver...
-
IT Support Professional
3 days ago
Vijayawada, Andhra Pradesh, India beBeeitprofessional Full time ₹ 9,00,000 - ₹ 12,50,000Job OverviewWe are seeking a skilled IT Support Professional to join our team. As a key member of our support staff, you will play a pivotal role in delivering high-quality, end-to-end IT support to our global user base.Key ResponsibilitiesProvide technical assistance via phone, email, and chat to users with a calm, confident, and user-centered...
-
Technical IT Support Specialist
2 days ago
Vijayawada, Andhra Pradesh, India beBeeItSecurity Full time ₹ 80,00,000 - ₹ 1,00,00,000Job Overview:We are seeking a skilled IT support and security engineer to serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies.This dual-role position combines hands-on technical support with strategic security implementation, making it ideal for a technical professional who...
-
Technical Support Specialist
3 days ago
Vijayawada, Andhra Pradesh, India beBeeDataStorage Full time ₹ 60,00,000 - ₹ 1,20,00,000Job Title: Technical Support SpecialistThe role involves providing high-quality technical support for enterprise-grade data storage systems, ensuring optimal performance and client satisfaction.A successful candidate will have a strong understanding of data storage technologies and be able to troubleshoot complex issues.Providing expert-level technical...
-
Technical Support Specialist
2 days ago
Vijayawada, Andhra Pradesh, India beBeeCustomer Full time US$ 45,000 - US$ 60,000Job OpportunityWe are seeking a skilled professional to provide exceptional customer service and technical support.Key Responsibilities:Deliver high-quality technical support to clients through various communication channels.Analyze and resolve complex technical issues in a timely manner.Collaborate with cross-functional teams to ensure seamless delivery of...
-
Technical Support Associate
1 day ago
Vijayawada, Andhra Pradesh, India beBeeSupport Full time ₹ 5,43,210 - ₹ 9,87,654Job Title:Technical Support AssociateJob Overview:The Technical Support Associate is the primary point of contact for users encountering issues with technology, software, or services.This role will handle and take ownership of multiple customer support activities to include receiving incoming calls, chats, emails & tickets to provide end-to-end technical...
-
Remote Technical Professional
2 days ago
Vijayawada, Andhra Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 15,00,000About this role: They are looking for a skilled technical professional to provide 24/7 desktop support to customers. This is a contract-to-hire opportunity that requires the ability to work in a fast-paced environment and respond to incidents within SLA timelines.Key Responsibilities:Provide round-the-clock technical support for desktops, laptops, and...