Senior Business Operations Manager
4 weeks ago
About Vizlogic:
Vizlogic, a forward-thinking organization, is seeking an exceptional leader to spearhead the role of Senior Service Delivery Manager. This highly rewarding position demands a visionary with in-depth expertise in project management and technical specialization.
About the Role:
We require a seasoned professional with a proven track record in delivering complex assignments that involve high degrees of risk and impact account/business unit performance. The ideal candidate will possess excellent communication skills in English, experience in product customization and implementation, and familiarity with multiple customer rollouts and integrations.
Responsibilities:
- Manage highly complex assignments, ensuring profitability and client satisfaction.
- Responsible for account mining to identify opportunities for revenue growth.
- Single point of contact for clients, ensuring seamless delivery experiences.
- Scope management, capturing changes and converting them to billable items.
- Partner with clients to maximize DMS/SFA product value.
Qualifications:
- BE/Btech/MCA degree
- Experience in DMS/SFA Service Delivery
- SAAS Product or Product-based organization experience
- Clear and Professional level communication skills in English
- Product Customization and implementation experience
- Multiple customer rollout and integration experience
Salary Range: INR 40 LPA - INR 60 LPA
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