Senior Business Operations Manager

4 weeks ago


Chennai, Tamil Nadu, India Vizlogic Full time

About Vizlogic:

Vizlogic, a forward-thinking organization, is seeking an exceptional leader to spearhead the role of Senior Service Delivery Manager. This highly rewarding position demands a visionary with in-depth expertise in project management and technical specialization.

About the Role:

We require a seasoned professional with a proven track record in delivering complex assignments that involve high degrees of risk and impact account/business unit performance. The ideal candidate will possess excellent communication skills in English, experience in product customization and implementation, and familiarity with multiple customer rollouts and integrations.

Responsibilities:

  • Manage highly complex assignments, ensuring profitability and client satisfaction.
  • Responsible for account mining to identify opportunities for revenue growth.
  • Single point of contact for clients, ensuring seamless delivery experiences.
  • Scope management, capturing changes and converting them to billable items.
  • Partner with clients to maximize DMS/SFA product value.

Qualifications:

  • BE/Btech/MCA degree
  • Experience in DMS/SFA Service Delivery
  • SAAS Product or Product-based organization experience
  • Clear and Professional level communication skills in English
  • Product Customization and implementation experience
  • Multiple customer rollout and integration experience

Salary Range: INR 40 LPA - INR 60 LPA



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