Senior Retail Operations Manager

2 days ago


Chennai, Tamil Nadu, India Prometheus Consulting Services. Full time

We are seeking a highly skilled Senior Retail Operations Manager to oversee the day-to-day operations of our stores in Chennai. This is an excellent opportunity to join Prometheus Consulting Services and lead our retail team to achieve exceptional results.

**Estimated Salary:** ₹800,000 - ₹1,200,000 per annum

As a Senior Retail Operations Manager, you will be responsible for managing multiple stores within the region, ensuring smooth functioning and adherence to operational standards. Your key responsibilities will include:

  • Driving sales growth across all stores in the region by analyzing sales trends and implementing strategies to improve store performance.
  • Leading and mentoring a team of store managers and staff, promoting a positive work environment and conducting regular performance reviews.
  • Ensuring that all stores deliver an outstanding customer experience that aligns with brand values, resolving customer issues or escalations efficiently to maintain customer satisfaction.
  • Overseeing the implementation of visual merchandising guidelines in each store to maintain consistency and attractiveness, ensuring that store displays and layouts are aligned with company standards and seasonal promotions.

You will also be responsible for monitoring stock levels across stores to ensure optimal inventory management, working with the inventory team to ensure product availability and minimizing stockouts or excess inventory. Additionally, you will manage the regional budget, ensuring cost control and profitability, and provide regular reports on sales, inventory, staffing, and other key metrics to the senior management team.

The ideal candidate will have 2+ years of experience in retail operations, preferably in a leadership role, and possess excellent communication and leadership skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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