
Renewal Portfolio Manager
3 days ago
Key Role:
A highly skilled professional is required to oversee the renewal process for existing customers within the North America region. This key role involves ensuring timely and successful renewals, effective customer retention strategies, and collaboration with cross-functional teams.
Responsibilities:
- Oversee a portfolio of renewal opportunities to maximize revenue growth
- Develop and execute targeted retention strategies for high-value clients
- Collaborate with sales and customer success teams to drive business outcomes
- Ensure seamless communication and issue resolution across multiple stakeholders
Requirements:
- Proven experience in account management, customer success, or SaaS sales
- Demonstrated track record of achieving renewal targets and driving revenue growth
- Excellent negotiation, problem-solving, and communication skills
- Ability to adapt to changing priorities and thrive in fast-paced environments
Preferred Qualifications:
- Proficiency in CRM systems and data analysis tools
- Familiarity with industry trends and best practices in customer success and renewal management
Work Environment:
This role requires a strong understanding of customer needs and preferences, as well as excellent communication and negotiation skills. The ideal candidate will be able to work effectively in a team environment and adapt to changing priorities.
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