CRM Relationship Development Specialist

5 days ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 20,00,000

Job Summary

This is a full-time, on-site role for a CRM Manager located in Gurugram.

The CRM Manager will be responsible for developing and implementing customer relationship strategies to foster customer loyalty and retention. Daily tasks include analysing customer data, managing CRM software, coordinating with sales and marketing teams, and ensuring excellent customer service.

Main Responsibilities:

  • Analyse customer data to inform business decisions
  • Manage CRM software to improve customer interactions
  • Coordinate with sales and marketing teams to drive customer engagement
  • Ensure excellent customer service through proactive communication

Qualifications and Skills

  • Bachelor's degree in Business Administration, Marketing, or related field
  • Strong analytical skills for data analysis and insights
  • Excellent communication skills for effective customer interaction and team collaboration
  • Familiarity with CRM platforms (WebEngage, MoEngage, etc)
  • Proven ability to work in a fast-paced environment

We are seeking a motivated and results-driven CRM Manager to join our team. If you have a passion for delivering exceptional customer experiences and driving business growth, we encourage you to apply.



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