Technical IT Support Professional

2 days ago

Coimbatore, Tamil Nadu, India beBeeItSupport Full time ₹ 9,00,000 - ₹ 15,00,000
IT Support Specialist Level 2 Job Description

We are seeking an experienced IT support specialist to join our team.

The ideal candidate will have a bachelor's degree in computer science or a related field and at least 4 years of experience in the IT industry.

  • Provide first/second level contact and problem resolution for customer issues.
  • Work with third-party vendors to remediate complex AV issues as needed.
  • Provide timely communication on issue status and resolution.
  • Maintain ticket updates for all reported incidents.
  • Install, upgrade, support, and troubleshoot XP, Windows 7, Windows 8.1, Windows 10, and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
  • Should have basic knowledge of the Mac operating system to support Apple pc users.
  • Install, upgrade, support, and troubleshoot for printers, and computer hardware.
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Perform remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

Requirements:

  • Bachelor's degree or equivalent in Computer Science or related field.
  • CompTIA A+, Microsoft Certified Professional (MCP) or better.
  • Minimum of 4 years of IT experience.
  • Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, and Helpdesk ticketing systems.
  • Mobile device management including IOS and Android devices, Enterprise encryption solutions, and Windows PC/laptop management via Active Directory.
  • Proven analytical, troubleshooting, and problem-solving skills.
  • Proven ability to multitask, effectively determine priorities, and meet SLAs.
  • Excellent communication relationship-building and internal customer service skills.
  • Adaptable and flexible in a fast-changing industry and work environment.

  • Technical Support Professional

    18 hours ago

    Coimbatore, Tamil Nadu, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    About this RoleThis is a challenging opportunity to work as a key member of our team, ensuring exceptional support to customers and resolving technical issues efficiently.Responsibilities:We respond promptly to customer inquiries, providing technical assistance and guidance.We diagnose and troubleshoot hardware and software issues, utilizing our expertise to...

  • Technical Computer Support Professional

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    We are currently seeking a skilled Desktop Support Specialist to fill this critical role in our organization.Job DescriptionThe ideal candidate will be responsible for providing technical support for desktop computers, ensuring smooth operation and resolving any technical issues that may arise.Provide expert technical support and maintenance for desktop...

  • IT Technical Support Professional

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeExpert Full time ₹ 8,40,000 - ₹ 12,99,000

    System Support SpecialistWe are seeking a skilled system support specialist with 4 years of experience to provide comprehensive IT support across systems, networks, servers, and cloud platforms.Key ResponsibilitiesSystem & User Support: Provide end-to-end support for desktops, laptops, printers, and mobile devices.Manage user onboarding, offboarding, and...

  • Hardware and Software Technical Support Professional

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 7,00,000 - ₹ 14,00,000

    Technical Support Specialist JobJob Description:The role of Technical Support Specialist entails providing expert technical assistance in a multi-lingual environment. The successful candidate will be responsible for addressing hardware, software, network, and application-related issues.Key Responsibilities:Act as the primary point of contact for all...

  • Technical Support Expert

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 45,00,000 - ₹ 85,00,000

    Technical Support ProfessionalWe are seeking a highly skilled Technical Support Professional to provide exceptional technical assistance to our clients via various communication channels. In this role, you will be responsible for troubleshooting complex technical issues over the phone, email, or chat.Main Responsibilities:Deliver top-notch technical support...

  • IT Support Professional

    8 minutes ago

    Coimbatore, Tamil Nadu, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

    Job RoleA highly skilled technical professional is required to provide level 1 and 2 support for on-prem and cloud applications. The ideal candidate will possess excellent communication and problem-solving skills.Key ResponsibilitiesResolution of application and system issues (L1 & L2)Monitoring application performance and alertsTroubleshooting and resolving...

  • Technical Support Specialist

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeAccessibility Full time US$ 26,000 - US$ 40,000

    About this opportunityWe are seeking a detail-oriented and technically skilled professional to join our team as an Accessibility Specialist.This role is focused on supporting individuals with disabilities in fast-paced, highly technical environments. As an Access Partner, you will work closely with clients to provide visual interpretation, data...

  • Technical Desktop Support Professional

    1 day ago

    Coimbatore, Tamil Nadu, India beBeeDesktop Full time ₹ 8,00,000 - ₹ 12,00,000

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our IT team. This individual will be responsible for providing technical support for desktop systems, hardware, and software.Main Responsibilities:Operating System Support: Install and configure operating systems across devices, ensuring seamless functionality and optimal...

  • Senior Technical Support Professional

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeDesktop Full time ₹ 9,00,000 - ₹ 12,00,000

    Role: Junior Desktop Support SpecialistWe are seeking a motivated and skilled Junior Desktop Support Specialist to fulfill key responsibilities in our IT support team.Key Responsibilities:Provide top-notch technical assistance to end-users via phone, email, and remote access tools.Efficiently troubleshoot and resolve desktop-related issues.Collaborate with...

  • Technical Support Engineer

    3 days ago

    Coimbatore, Tamil Nadu, India KG Invicta Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Technical Support EngineerPosition Overview: As a Customer Support Representative, you will play a vital role in providing exceptional support to our customers across multiple channels (phone, email, and chat). You will troubleshoot technical issues, offer guidance on best practices, and ensure customer satisfaction. If you enjoy problem-solving...