Senior Client Services Manager

1 month ago


Mumbai, Maharashtra, India The Rabbit Hole Full time
Job Description

We are seeking a highly skilled and experienced Sr. Client Servicing Executive to join our team at The Rabbit Hole.

Key Responsibilities:

  • Develop and maintain strong, trusting relationships with clients to ensure their brand identity, core values, and USPs are executed effectively.
  • Develop comprehensive brand plans that align with clients' long-term objectives and marketing goals.
  • Coordinate project timelines, budgets, and deliverables to meet client expectations.
  • Collaborate with internal teams to conduct brand analysis and extract valuable insights from data and reports.
  • Supervise Quality Check and posting on social media platforms.
  • Prioritize tasks and maintain timelines and schedules to ensure timely and accurate delivery of client work.
  • Stay up-to-date on industry trends and best practices to create innovative artwork and ensure designs are relevant and effective.
  • Conduct competitive and industry analysis to understand brand positioning, target audience demographics, preferences, and behavior.
  • Manage and mentor teams to promote a culture of research and self-development.
  • Communicate regularly with team members to provide updates on status and upcoming deadlines.
  • Ensure timely collection of data and inputs from functional teams for report creation.
  • Review and vet campaign cost sheets, financial trackers, and create presentations for client and internal meetings.
  • Manage vendors, invoicing, and timely payments.

Requirements:

  • Strong client relationship management skills.
  • Ability to develop and maintain comprehensive brand plans.
  • Excellent communication and collaboration skills.
  • Ability to prioritize tasks and maintain timelines and schedules.
  • Stay up-to-date on industry trends and best practices.
  • Strong analytical and problem-solving skills.
  • Ability to manage and mentor teams.


  • Mumbai, Maharashtra, India Only Much Louder Full time

    Senior Manager of Client Services & Brand StrategyWe are seeking a Senior Manager of Client Services & Brand Strategy to lead our client servicing team and bridge the gap between our clients and our creative teams. This role demands a mix of strategic insight, business acumen, and a deep understanding of advertising, digital marketing, and creative content...


  • Mumbai, Maharashtra, India Only Much Louder Full time

    About the RoleWe are seeking a Senior Manager of Client Services and Brand Strategy to lead our client servicing team at Only Much Louder. This role demands a mix of strategic insight, business acumen, and a deep understanding of advertising, digital marketing, and creative content production.Lead and manage the client services team, setting high standards...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCAre you looking for a career that will take you to the top? Do you want to experience the possibilities of working with a global leader in the financial industry? HSBC offers opportunities, support, and rewards that will take you further.Principal ResponsibilitiesAs a Senior Client Service Manager, you will be responsible...


  • Mumbai, Maharashtra, India Shobiz Experiential Communications Pvt. Ltd. Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Manager Client Servicing to join our team at Shobiz Experiential Communications Pvt. Ltd. The successful candidate will be responsible for leading the Account Handling Team and managing client relationships to drive business growth and success.Key ResponsibilitiesDevelop and maintain close and...


  • Mumbai, Maharashtra, India Caliber Connect HR Services Full time

    About This RoleWe are seeking a skilled Client Service Manager to join our team at Caliber Connect HR Services.Key ResponsibilitiesDevelop and maintain effective communication platforms for clients and staff.Drive repeat business from clients through exceptional service delivery.Design and deliver customer service workshops and presentations.Monitor and...


  • Mumbai, Maharashtra, India 23443 Citibank N.A. India - INR CCY Full time

    The Customer Service Senior Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Manage a portfolio of high-profile...


  • Mumbai, Maharashtra, India Shobiz Experiential Communications Pvt. Ltd. Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Account Manager - Client Servicing to join our team at Shobiz Experiential Communications Pvt. Ltd. The ideal candidate will have a proven track record of establishing and reinforcing relationships with key client personnel, primarily marketing, medical, and procurement teams.Key...


  • Mumbai, Maharashtra, India Only Much Louder Full time

    About Only Much LouderOnly Much Louder is a leading creative and entertainment business network that has been shaping pop culture for over two decades. Our mission is to create iconic moments across television, digital content, fan experiences, branded entertainment, and the artist-creator community. We have a strong footprint in over 22 countries and have...


  • Mumbai, Maharashtra, India NTT DATA Full time

    Delivering Exceptional Client ExperiencesAbout the RoleThe Manager, Managed Services Client Delivery plays a vital role in ensuring the successful delivery of managed services to clients. This position is responsible for managing a team of professionals who work closely with clients to understand their needs and deliver tailored services that meet their...


  • Mumbai, Maharashtra, India Sygnific Services Full time

    Job SummaryWe are seeking a highly skilled Senior Sales Professional to join our Corporate Client Management team at Sygnific Services. As a Senior Sales Professional, you will play a vital role in driving revenue growth through effective management of corporate sales strategies and initiatives.Main ResponsibilitiesDevelop and Implement Corporate Sales...


  • Mumbai, Maharashtra, India HSBC Full time

    Unlock New Opportunities with HSBCHSBC offers a career that will take you further. Whether you want to reach the top or explore new directions, our company provides opportunities, support, and rewards to help you achieve your goals.Global Payment SolutionsOur team of over 10,000 professionals across 62 countries is dedicated to helping clients make payments...

  • Senior Associate

    1 month ago


    Mumbai, Maharashtra, India TING Full time

    Senior Associate - Client Servicing OpportunityWe are seeking a seasoned Senior Associate to lead our client servicing efforts. The ideal candidate will have a proven track record of managing and growing client relationships, as well as experience in managing and leading account teams.Key Responsibilities:Manage client accounts to ensure successful campaign...


  • Mumbai, Maharashtra, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Job Title: Senior Brand Communication SpecialistJob Summary:This is an exciting opportunity to join R K SWAMY Limited (Formerly R K Swamy Private Limited) as a Senior Brand Communication Specialist. The ideal candidate will have a strong background in marketing and be able to develop and implement effective brand communication strategies.Key...


  • Mumbai, Maharashtra, India Only Much Louder Full time

    About Only Much LouderWe are a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment, and in the artist-creators community.Celebrated for creating India's first multi-genre music...


  • Mumbai, Maharashtra, India Brandmovers India Full time

    Job Title: Senior Client Relationship ManagerAbout the Role:We are seeking a seasoned Senior Client Relationship Manager to join our team at Brandmovers India. As a key member of our client servicing team, you will be responsible for managing and growing existing client relationships through exceptional service and strategic guidance.Key...

  • Senior Client Manager

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    About the RoleThe Senior Client Manager is responsible for managing and growing relationships with assigned accounts to drive land, expansion, and renewals across all solutions. This involves pursuing leads identified by aligned lead generation representatives and minimizing churn while maximizing retention.Main Responsibilities:Manage and grow relationships...

  • Senior Client Manager

    4 weeks ago


    Mumbai, Maharashtra, India NTT Full time

    About the RoleThe Senior Client Manager is a key position at NTT DATA, responsible for managing and growing relationships with assigned accounts to drive land, expansion, and renewals across all solutions. This role requires a deep understanding of client needs and the ability to effectively communicate the value of NTT DATA's services.Key...

  • Senior Client Partner

    3 weeks ago


    Mumbai, Maharashtra, India Shobiz Experiential Communications Pvt. Ltd. Full time

    Role OverviewThe Senior Client Partner will be responsible for establishing and reinforcing relationships with key client personnel, primarily marketing, medical, and procurement teams. This role requires proactivity, strategic thinking, and excellent communication skills to advise clients on new issues and the external environment.Key...


  • Mumbai, Maharashtra, India R K SWAMY Limited (Formerly R K Swamy Private Limited) Full time

    Job Title: Client Servicing ManagerAt R K SWAMY Limited (Formerly R K Swamy Private Limited), we are seeking a highly skilled and experienced Client Servicing Manager to join our team. As a Client Servicing Manager, you will be responsible for managing client relationships, developing and implementing brand communication strategies, and leading a team of...


  • Mumbai, Maharashtra, India NTT Full time

    About This RoleThis is a unique opportunity to join NTT DATA as a Manager, Managed Services Client Delivery. The successful candidate will be responsible for managing a team of Managed Services Client Delivery Specialists, ensuring client satisfaction and service delivery alignment with contractual agreements.Key ResponsibilitiesResponsible for client...