Senior Client Manager

4 weeks ago


Mumbai, Maharashtra, India NTT Full time
About the Role

The Senior Client Manager is responsible for managing and growing relationships with assigned accounts to drive land, expansion, and renewals across all solutions. This involves pursuing leads identified by aligned lead generation representatives and minimizing churn while maximizing retention.

Main Responsibilities:
  • Manage and grow relationships to drive revenue growth in assigned accounts.
  • Pursue leads and opportunities to expand the portfolio of services offered to clients.
  • Develop and implement strategies to minimize churn and maximize retention in assigned accounts.
  • Drive client satisfaction throughout the client lifecycle.
  • Collaborate with internal teams to ensure seamless delivery of services and solutions.
  • Identify and capitalize on new business opportunities to drive growth.

About You

We're looking for a seasoned professional with advanced experience in sales, client management, and business development. You should have a strong understanding of the client's business, including commercial and financial aspects, and be able to leverage this knowledge to bring value to clients. Additionally, you should have excellent communication and interpersonal skills, with the ability to build trust and establish long-term relationships with clients.

What We Offer

At NTT DATA, we're committed to helping our clients innovate, optimize, and transform for long-term success. We offer a dynamic and inclusive work environment, with opportunities for growth and development. If you're passionate about delivering exceptional client experiences and driving business growth, we'd love to hear from you.

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