Senior Manager Client Servicing Lead

1 month ago


Mumbai, Maharashtra, India Shobiz Experiential Communications Pvt. Ltd. Full time

Job Summary

We are seeking a highly skilled and experienced Senior Manager Client Servicing to join our team at Shobiz Experiential Communications Pvt. Ltd. The successful candidate will be responsible for leading the Account Handling Team and managing client relationships to drive business growth and success.

Key Responsibilities

  • Develop and maintain close and productive relationships with key client contacts, acting with integrity and ensuring clear communication.
  • Proactively identify and solve problems, involving the SAM and/or AD as necessary.
  • Manage jobs and the Production Schedule to ensure timely completion, budget adherence, and high-quality deliverables.
  • Support team members in prioritizing tasks, aligning priorities with the Account Handling Team's objectives, and ensuring team deadlines are met.
  • Work collaboratively with the Production Team to ensure client requirements are managed effectively and efficiently.
  • Develop and maintain a thorough understanding of the client's business and industry, applying this knowledge to drive business growth and success.
  • Proactively identify and progress new business opportunities, ensuring accurate quotations and timely invoicing.
  • Mentor Junior Account Handlers in managing project finances and maintaining a systematic filing system.

Requirements

  • Proven experience in client servicing and account management.
  • Strong communication and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams.
  • Excellent time management and organizational skills.
  • Knowledge of business operations and financial management.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Senior Manager Client Servicing looking for a new challenge, please submit your application.



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