E-learning Specialist for Global Skill Development

5 days ago

Hyderabad, Telangana, India myGwork Full time
Unlock Your Potential with Fulfillment by Amazon

This role is an excellent opportunity to work with a diverse and inclusive team at Amazon, a company that values diversity and supports the LGBTQ+ community through its membership in myGwork.

Fulfillment by Amazon (FBA) is a program that enables our sellers to outsource their order fulfillment to Amazon. The FBA Learning and Development team empowers employees who support this program by executing our learning strategy for new hires and existing associates, including leadership.

We are seeking an experienced E-learning Specialist to join our team. You will have the ability to deliver high-quality learning experiences, effectively prioritize competing projects, and maintain professional communication while working with clients or internal partners.

About the Job
  • Key Responsibilities:
  • Develop and implement learning experiences that enable associates to make faster decisions with zero defects.
  • Identify learning needs mapped to business outcomes by partnering with business leaders, subject matter experts, training surveys, performance trends, feedback, and other key stakeholders.
  • Gather, develop, and write content based on process updates, interviews with stakeholders, and SMEs.
  • Revise course content based on metrics and feedback regarding the efficacy of the content.
  • Deliver straightforward training solutions across multiple mediums, adapting content to meet the unique needs of individuals and groups.
  • Present engaging training material that facilitates effective learning progression.
  • Influence and manage relationships with associates, trainers, team managers, customers, and stakeholders.
  • Negotiate the appropriate solution modalities to be utilized in training initiatives.
  • Identify and mitigate minimal roadblocks, escalating risks as necessary.
  • Provide input for success metrics and contribute to the evaluation of training effectiveness.
  • Optimize existing training processes, including training agendas, curricula, assessments, and SOPs.
  • Support tool launches and other changes via testing, hosting office hours, or internal communications.
  • Identify knowledge gaps, training opportunities, provide constructive feedback to associates, and identify improvement initiatives.

A typical day involves delivering engaging training sessions to associates, providing post-training support, preparing training-related reports, attending review meetings, collaborating with stakeholders to identify training needs aligned with outcomes, managing relationships with trainers and stakeholders, troubleshooting issues, and optimizing training processes while promoting continuous improvement and best practices.

About the Team

Our global cross-functional team is passionate about empowering our people by providing effective learning opportunities to develop their skills and knowledge. We are highly collaborative and enjoy working together.

BASIC QUALIFICATIONS
  • Education: Bachelor's degree or relevant certification.
  • Experience: 2-4 years relevant experience in a Learning & Development role.
  • Communication Skills: Demonstrated ability to communicate information clearly and facilitate learning solutions for diverse audiences.
  • Collaboration: Experience working with a globally distributed team to achieve shared objectives.
  • Teamwork: Excellent verbal and written communication skills.
  • Adaptability: Ability to work collaboratively within a team environment and manage multiple stakeholders.
  • Training Methods: Proven ability to adapt training methods to meet diverse learning needs.

The estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience. If you are a motivated and skilled E-learning Specialist looking for a new challenge, we encourage you to apply.

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