Global Training Development Specialist

3 weeks ago


Hyderabad, Telangana, India myGwork Full time
About MyGwork

MyGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

Job Description: Training Specialist

Fulfillment by Amazon (FBA) is a program that empowers our employees who support this program. We execute our learning and development strategy for new hires and existing associates, including leadership, to ensure they have the skills and knowledge to deliver excellence daily.

Key Responsibilities:
  • Provide associates with learning experiences that enable them to make faster decisions with zero defects.
  • Identify learning needs mapped to business outcomes by partnering with business leaders, subject matter experts, training surveys, performance trends, feedback, and other key stakeholders.
  • Gather, develop, and write content based on process updates, interviews with stakeholders, and subject matter experts.
  • Revised course content based on metrics and feedback regarding the efficacy of the content.
  • Detect and mitigate roadblocks, escalating risks as necessary.
A Day in the Life:

A typical day involves delivering engaging training sessions to associates, providing post-training support, preparing training-related reports, attending review meetings, collaborating with stakeholders to identify training needs aligned with outcomes, managing relationships with trainers and stakeholders, troubleshooting issues, and optimizing training processes while promoting continuous improvement and best practices.

About the Team

Our vision is to empower our people by providing effective learning opportunities to develop their skills and knowledge. Our global cross-functional team is passionate about achieving this vision. We are highly collaborative and enjoy working together.

Basic Qualifications:
  • Bachelor's degree or relevant certification.
  • 2-4 years of relevant experience in a Learning & Development role.
  • Demonstrated ability to communicate information clearly and facilitate learning solutions for diverse audiences.
  • Experience working with a globally distributed team to achieve shared objectives.
  • Excellent verbal and written communication skills.
  • Ability to work collaboratively within a team environment and manage multiple stakeholders.
  • Proven ability to adapt training methods to meet diverse learning needs.
PREFERRED QUALIFICATIONS:
  • Experience in program or project management.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.
  • Experience in e-commerce.
  • Experience in Business Communications or Leadership training.


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