Senior System Support Specialist

2 weeks ago


Thiruvananthapuram, Kerala, India Leading Recruitment Full time
Job Description

Salary: ₹ 6-8 Lakhs per annum.

About the Role

Leading Recruitment is seeking a highly skilled and experienced Technical Operations Manager to join our team. As a Technical Operations Manager, you will be responsible for ensuring the smooth operation of our systems and applications. This role requires strong technical expertise, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Manage and monitor system availability across clients, applications, and interfaces.
  • Proactively participate in User Acceptance Testing (UAT) and prepare testing scenarios, scripts, and test cases.
  • Perform scheduled health check tasks, execute start-of-day, end-of-day, and intraday proactive checks, and raise alerts as required.
  • Maintain accurate records of system performance, troubleshooting activities, and resolution of technical issues.
  • Work closely with cross-functional teams to identify and implement process improvements.
Requirements
  • 2-3 years of experience in Banking/Financial sector or relevant domains.
  • Strong understanding of banking systems, interfaces, processes, certifications, TP integration cycles, and partners.
  • Excellent written and verbal communication skills.
  • Effective time management skills to prioritize tasks and meet service level agreements (SLAs).
  • Able to troubleshoot complex problems and implement effective solutions.
What We Offer

We offer a competitive salary package, including:

  • Salary: ₹ 6-8 Lakhs per annum.
  • Bonus and benefits as per industry standards.
  • Opportunities for growth and professional development.


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