Luxury Sales and Reservations Associate

6 days ago


Kolkata, West Bengal, India The Rajbari Bawali Official Full time

We are seeking a highly skilled Sales & Reservations professional to join our team at The Rajbari Bawali Official. As a dynamic heritage property, we offer unique guest experiences that require a sales-focused individual with exceptional communication skills.

Key Responsibilities:

• Handle inbound calls with professionalism and provide excellent customer service.

• Manage reservation inquiries efficiently and convert them into bookings.

• Generate leads through proactive engagement and follow-ups.

• Collaborate with the team to optimize guest experiences and enhance occupancy.

Salary: Estimated $40,000 - $60,000 per annum, depending on experience.

Qualifications:

• Minimum 2 years of experience in a similar role (hospitality experience preferred).

• Strong communication and customer service skills.

• Ability to handle high volumes of inquiries with efficiency and professionalism.

• Proficient in using reservation systems and basic CRM tools.

Why Work with Us?

The Rajbari Bawali Official offers a dedicated team environment, working in a stunning heritage property that provides immersive guest experiences. We believe in nurturing talent and offer ample opportunities for career growth.

Essential Skills and Qualifications

  • Strong Communication and Customer Service skills
  • Experience in Reservations and Receptionist Duties
  • Sales skills
  • Ability to multitask and work in a fast-paced environment
  • Excellent interpersonal skills and a friendly demeanor
  • Attention to detail and organizational skills
  • Previous experience in the hospitality industry is a plus
  • Fluency in multiple languages is beneficial


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