Sales Support Associate

2 weeks ago


Kolkata, West Bengal, India 2coms Full time

Join 2coms, a renowned real estate company in Kolkata, as a Sales Support Associate. This role requires excellent communication skills, computer literacy, and experience in post-sales services.

About the Job

We are seeking an experienced professional to support our sales team in managing customer relationships, handling queries, and ensuring timely collection of receivables. The ideal candidate will have a strong background in customer service, with a minimum of 3-5 years of experience in the real estate industry.

Job Responsibilities:
  • Manage customer interactions, respond to queries, and resolve issues in a timely and professional manner.
  • Support the sales team in preparing agreements, demand letters, and other documents.
  • Maintain accurate records of customer interactions, payments, and outstanding dues.
  • Liaise with internal departments to ensure seamless coordination and communication.
Requirements:
  • Minimum 3-5 years of experience in post-sales services, preferably in the real estate industry.
  • Excellent verbal and written communication skills, with proficiency in MS Office.
  • Age between 25 to 39 years, with a smart, confident, and go-getter attitude.
  • Experience in collecting outstanding dues would be a plus point.
  • Proficiency in FarVision software, with a minimum of 3 years of experience in the current company.
Estimated Salary: ₹8,50,000 - ₹12,00,000 per annum

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