Customer Support Specialist

3 days ago


Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 15,000 - ₹ 28,00,000
Customer Support Representative

The Customer Support Representative plays a pivotal role in achieving business targets by fostering strong relationships with clients and prospects.

  • Achieving business targets involves acquiring new client relationships and maintaining existing ones through effective communication and customer service skills.
  • Graduate in any discipline, preferably with a focus on business or sales, is preferred but not mandatory.
  • Identify target areas for prospective business opportunities by analyzing market trends and client needs.
  • Pre-screen customer segments as per organizational norms to ensure alignment with company objectives.
  • Ensure high customer satisfaction levels by proactively understanding client needs and cross-selling multiple products as required.
  • Execute sales promotion activities to build customer interest in the brand and drive sales growth.
  • Build strong client relationships both internally and externally, ensuring seamless communication and trust-building.
  • Ensure vendor empanelment and develop relationships with new vendors to expand the company's network and offerings.
  • Develop and maintain strong distribution channels to effectively reach and serve customers.
  • Ensure compliance with all audit and RBI regulations to maintain a trustworthy and reliable reputation.


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