Customer Support Ambassador

20 hours ago


Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 4,50,000 - ₹ 7,50,000

About the Role

We're a health and wellness-focused organization seeking a passionate individual to scale our startup.

As a Customer Service Specialist, you'll handle customer inquiries, resolve concerns, and maintain in-depth knowledge of our products and processes.

You'll work closely with founders, handling customer complaints, order management, and gathering feedback to improve the customer experience.

Key skills include excellent communication, problem-solving, and organizational skills, with 2+ years of customer support experience in a high-growth startup environment.

Responsibilities:

  • Handle customer inquiries via phone, email, and chat platforms
  • Resolve customer complaints in a timely and professional manner
  • Maintain up-to-date knowledge of products and processes

Benefits:

  • Opportunity to work in a fast-paced startup environment
  • Chance to develop your customer service skills
  • Collaborative team culture


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