Customer Support Specialist

3 days ago


Mangalore, Karnataka, India beBeeCustomerSupport Full time ₹ 2,00,000 - ₹ 3,20,000
Job Title: Customer Support Representative

We are seeking a highly skilled and experienced Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving customer issues in a timely and professional manner, and ensuring that our customers have a positive experience with our products and services.

Responsibilities:

  • Provide top-notch customer service via phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve overall customer satisfaction
  • Stay up-to-date on product knowledge and provide accurate information to customers

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • 3+ years of experience in a customer-facing role, preferably in a technical support environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and handle multiple priorities

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment

Additional Requirements:

  • Flexible scheduling to meet business needs
  • Availability to work occasional evenings and weekends


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