Senior IAM Support Specialist

4 days ago

Nellore, Andhra Pradesh, India beBeeIdentity Full time ₹ 10,00,000 - ₹ 15,00,000
SailPoint IdentityIQ Engineer

As a seasoned SailPoint IdentityIQ engineer, you will be part of a dynamic team that provides expert-level support for the SailPoint platform. Your role will involve advanced troubleshooting, issue resolution, and enhancements within the SailPoint environment.

This position requires close collaboration with business and technical teams to maintain a secure and efficient Identity Governance and Administration (IGA) environment.

  • Advanced troubleshooting and root cause analysis for SailPoint IdentityIQ issues.
  • Work on defect fixes, minor enhancements, and configuration updates.
  • Analyze logs and debug code to resolve complex issues.
  • Collaborate with development teams for customizations, workflows, and integration updates.
  • Manage connectors for various target systems (Active Directory, Azure AD, databases, LDAP, web services, etc.).
  • Implement and manage SailPoint rules, tasks, and certifications.
  • Perform environment upgrades, patches, and performance tuning.
  • Support onboarding of new applications and entitlement structures.
  • Maintain technical documentation, SOPs, and knowledge base articles.

Required Skills & Experience:

  • Strong hands-on experience with SailPoint IdentityIQ (IIQ).
  • Expertise in L3 support, debugging, and root cause analysis.
  • Knowledge of Java, BeanShell, XML, and SailPoint APIs.
  • Experience with integration to target systems (Active Directory, Azure AD, databases, LDAP, web services, etc.).
  • Good understanding of IGA concepts (provisioning, workflows, certifications, access requests, lifecycle events).
  • Experience in custom connector development and application onboarding.
  • Ability to work in a 24x7 support environment and handle P1/P2 incident.

Benefits:

  • Pursue challenging projects with opportunities for growth and professional development.
  • Collaborate with experienced professionals to enhance skills and knowledge.
  • Achieve work-life balance through flexible scheduling options.

About this role:

  • Based on strong technical expertise and excellent communication skills.
  • Demonstrate analytical thinking and problem-solving abilities.
  • Showcase adaptability and flexibility in a fast-paced environment.

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