Senior IT Support Specialist

11 hours ago

Nellore, Andhra Pradesh, India beBeeTechnologist Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: Senior IT Support Specialist

At our organization, we're seeking a skilled Information Technology Support Professional to fill this role.

Key Responsibilities:

  • Tech Support: Provide timely and effective technical support to internal teams, resolving issues with software applications, hardware, and network connectivity.
  • System Administration: Assist in the administration of our technology infrastructure, including servers, databases, and cloud-based services.
  • Problem Solving: Analyze complex technical issues, identify root causes, and implement solutions to prevent future occurrences.
  • Documentation: Maintain accurate records of technical issues, resolutions, and system configurations.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 3+ years of experience in IT support or related field.
  • Strong knowledge of Microsoft Office Suite and Google Workspace.
  • Experience with JD Edwards, IBM I, and ecommerce shopping cart applications is beneficial.
  • Excellent communication, problem-solving, and analytical skills.

We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive salary and benefits package.

About Us:

We are a leading technology company that specializes in developing innovative software solutions. We're passionate about creating intuitive front-end applications and distributed backend microservices. Our team is dedicated to building modular, reusable software architecture that enables us to deliver exceptional results.

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