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Client Retention Specialist
2 weeks ago
At Codingal, we're on a mission to empower students to build a brighter future.
We provide live, interactive classes led by expert instructors in Computer Science.
Our vision is to help kids fall in love with coding and prepare them to become future-ready creators, entrepreneurs, engineers, and scientists.
Through our platform, students can develop essential skills in AI, machine learning, and data science.
Trusted by over 1 million students worldwide, we're looking for a talented Relationship Manager (Renewal sales) to join our team.
Job Responsibilities:- Secure the loyalty and satisfaction of our customers through exceptional service
- Develop and maintain strong relationships with existing clients to drive growth and revenue
- Communicate effectively with customers via phone and email
- Meet monthly targets in a fast-paced environment
- Monitor customer feedback and respond promptly to concerns
- Strong English communication and writing skills
- Computer Science or technical background preferred
- Minimum 6 months' experience in Edtech B2C sales
- Excellent interpersonal and influencing skills
- Results-driven with a target-focused approach
- Self-motivated with a strong ability to learn quickly
