Ecommerce Operations Manager
1 day ago
Organic Forest is a premium organic products company committed to offering healthy and sustainable lifestyle options. Our diverse product range spans across health, beauty, and wellness categories, carefully curated to deliver the best nature has to offer.
Ecommerce Executive Job OverviewThis role involves managing and optimizing our online store's performance. The Ecommerce Executive will be responsible for day-to-day operations related to product listings, order management, customer service, and digital marketing efforts.
Key Responsibilities:- Product Management: Ensure product descriptions, images, and pricing are accurate and optimized for customer conversion by uploading and updating product listings on the ecommerce platform.
- Order Processing: Manage order fulfillment, track inventory levels, and ensure timely shipping and delivery.
- Customer Service: Address customer inquiries, handle returns and exchanges, and provide a positive customer experience.
- Website Optimization: Monitor website performance, analyze sales data, and suggest improvements to enhance user experience and increase conversion rates.
- Digital Marketing Support: Assist in creating and executing online marketing campaigns (SEO, social media, email marketing, paid ads) to drive traffic and sales.
- Analytics and Reporting: Track sales performance, website metrics, and campaign results. Prepare and present regular reports to the Ecommerce Manager.
- Collaboration: Work closely with the marketing, inventory, and operations teams to align on product promotions, stock availability, and other strategic initiatives.
- 1-2 years of experience in ecommerce, Amazon, Flipkart, or a related field.
- Familiarity with SEO practices and online advertising (Google Ads, Facebook Ads, etc.).
- Strong attention to detail and excellent organizational skills.
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Strong communication skills, both written and verbal.
- A passion for organic and sustainable products is a plus.
The estimated salary for this role is ₹600,000 - ₹800,000 per annum, depending on experience and location (Noida Sector - 62 UP). This is a full-time position with an onsite work schedule.
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