Ecommerce Operations Specialist
5 days ago
We are seeking a highly skilled Ecommerce Operations Specialist to join our team at Outhouse Jewellery. This role will be responsible for managing the day-to-day operations of our e-commerce platform, ensuring seamless customer experiences and driving sales growth.
Key Responsibilities:
- Ecommerce – CRM operational experience with a focus on improving client satisfaction.
- Act as a Digital stylist by assisting customers with merchandise inquiries and providing exceptional service.
- Sales driven executive with strong communication skills, able to interact effectively with customers across multiple digital platforms.
- Maintain proper inventory levels, ensuring that products are in stock and easily accessible.
The ideal candidate will have a strong background in ecommerce operations, excellent analytical and problem-solving skills, and a passion for delivering exceptional customer experiences.
Salary: $60,000 - $80,000 per annum
Bachelor's Degree in Marketing, Business, or Retail Management is preferred. 1-2 years of merchandising or controlling experience in an ecommerce environment is required.
A luxury fashion acumen and knowledge of the desires, needs, and expectations of luxury clients are essential. The ability to work under pressure, be flexible, ambitious, competitive, humble, open-minded, and a fast learner is also crucial.
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