Claims Operations Specialist

1 month ago


Noida, Uttar Pradesh, India Genpact Full time

Genpact, a global professional services and solutions firm, is seeking an experienced Claims Operations Specialist to join our team. We are committed to delivering exceptional outcomes that shape the future.

Job Overview:

As a Claims Operations Specialist, you will play a vital role in our claims processing team, responsible for reviewing and processing claims, ensuring accurate data selection, and meeting productivity goals. Your expertise in FNOL processing, payment processing, and loss runs will be invaluable in driving business results.

Key Responsibilities:

  • Draw accurate data from claim documents, utilizing your attention to detail and previous experience in claims processing
  • Review, quality control, and amend cause of loss and loss location data within our claims systems
  • Provide expert support by reviewing, researching, investigating, negotiating, processing, and adjusting claims
  • Autorize payments or refer claims to investigators for further review
  • Conduct data entry, rework, analyze trends, and provide reports as necessary

Requirements:

  • Graduate degree (any discipline)
  • Relevant work experience in claims processing
  • Effective communication skills, both verbally and in writing
  • Proficiency in MS Office

Preferred Qualifications:

  • Analyze processes and procedures, identifying errors or inconsistencies
  • Knowledge of P&C insurance processes and procedures in the US market

Compensation: Estimated annual salary: $60,000 - $80,000 based on industry standards and location.



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