Ecommerce Business Solutions Expert
2 weeks ago
About the Role:
We are seeking an Ecommerce Business Solutions Expert to join our team at VML. As a key member of our ecommerce team, you will be responsible for delivering exceptional business solutions that drive growth and customer satisfaction.
Key Responsibilities:
- Gather and document complex requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users.
- Plan, run, and facilitate workshops to ensure all stakeholders are aligned and informed throughout the project lifecycle.
- Identify and recommend options for potential solutions and assess them for both technical and business suitability.
- Create logical and innovative solutions to complex problems.
- Present proposals to clients and manage senior client stakeholders effectively.
- Analyze business systems to identify opportunities for efficiency improvements.
- Provide estimates for future analysis work and communicate effectively with the test team.
- Work closely with developers and end-users to ensure all solutions deliver customer satisfaction.
- Maintain great client relationships at all levels of the organization and consistently high levels of client satisfaction.
Requirements:
- 8-12+ years' experience working as a Senior Business Analyst on large ecommerce projects.
- Experience of working supplier-side and managing client stakeholders and 3rd parties.
- Able to plan and run large workshops with senior client stakeholders and manage senior stakeholders effectively.
- Highly proactive, talented, enthusiastic, focused, eye for detail, professional, and keen to learn and challenge for smarter ways of doing things.
- Strong communication skills, including interpersonal and presentation skills.
- Strong problem-solving, time management, and organizational skills.
- Strong commercial awareness and business acumen.
- Energetic, enthusiastic, and strong attention to detail.
Preferred Qualifications:
- Scrum master qualification
- Certified Scrum Product Owner
- Experience working with multiple different ecommerce platforms
Estimated Salary Range: $80,000 - $120,000 per year, depending on experience.
About VML:
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