Economist and Process Manager

3 days ago


Bengaluru, Karnataka, India myGwork Full time

About myGwork

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myGwork is an inclusive employer and a member of the largest global platform for the LGBTQ+ business community.

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About the Job

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We are looking for a motivated individual to support the Billings and Payments for our Amazon Shipping team.

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Key Responsibilities:

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  • Own internal process quality assurance and verify adherence to the internal approval framework.">
  • Design, execute and manage internal business audit processes.">
  • Maintain key process documents for internal and external stakeholders.">
  • Monitor key program metrics and work with stakeholder teams to drive necessary actions.">
  • Manage Daily/weekly performance, build mechanisms to detect and drive down defects and work on continuous improvements.">
  • Gather requirements and conceptualize solutions to solve business/customer problems.">
  • Launch and expand the program as per the business requirements and build/own long-term planning, program and product roadmap.">
  • Support with product launches and UAT support">
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A Day in the Life

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You will work with internal stakeholders across teams such as program, sales, finance and pricing to ensure efficient and accurate business process. A successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define products/programs with incomplete information. He/She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects.

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About the Team

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Amazon Shipping (SWA) is a program where we externalize Amazon transportation service to cater to non-Amazon volumes from shippers.

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This role calls for an individual who can showcase judgment and decision making skills to balance customer experience with financial impact. This position offers a broad exposure to various business, financial, and program teams within Amazon.

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Estimated Salary: $85,000 - $115,000 per year

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BASIC QUALIFICATIONS:

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  • 1+ years of employee and performance management experience">
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience">
  • Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.">
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PREFERRED QUALIFICATIONS:

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  • 2+ years of performance metrics, process improvement or lean techniques experience">
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Language: English

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Location: Remote / Flexible



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