IT Process Manager

2 days ago


Bengaluru, Karnataka, India Leading-Biotechnology-Company Full time

Leads the maturation of Change and Release Management processes at Leading-Biotechnology-Company.

Ensures alignment and coordination of change and release activities with project managers, developers, and other IT staff.

Maintains a release calendar and ensures all stakeholders are informed of upcoming releases.

Coordinates with development, testing, and operations teams to ensure successful deployment of releases.

Monitors and reports on the progress of releases, addressing any issues that arise.

Facilitates weekly change management meetings for the Infrastructure group.

Serves as a member of our core IT Service Management team while being the lead for change and release management.

Possesses a working knowledge of the ServiceNow Change and Configuration Management Modules.

Estimate salary: $90,000 - $110,000 per year.

Requirements:

  • At least 3 years working within IT Service Management.
  • At least 2 years experience in Change and Release processes.
  • Strong understanding of IT infrastructure, including hardware, software, networks, and applications.

Bachelor of Science in Computer Science, Business, or related field preferred or equivalent work experience.



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