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Front Office Manager

1 month ago

Guwahati, Assam, India Accor Full time
Company Overview
GSA-Front Office is part of a global community in the hospitality industry, providing a wide range of employee-related benefits and opportunities for learning and growth.

Job Description
As a GSA-Front Office professional, you will take care of guests from arrival to departure by ensuring they have a memorable experience with us. Your responsibilities include greeting, checking-in, responding to requests, settling accounts, and providing exceptional service while promoting hotel facilities and enhancing guest stays through up-selling.

Key Responsibilities:
  • Greet and check-in guests while providing personalized experiences.
  • Respond to requests and settle accounts while maintaining high standards of customer services at the Reception desk.
  • Promote hotel facilities and enhance guest stays through up-selling.
  • Maintain day-to-day operations of the Front Office Department.

Requirements
To be successful in this role, you should possess relevant diploma/degree in Hotel Management, excellent multi-tasking, problem-solving, service orientation, and interpersonal team skills. Additionally, you should display high levels of flexibility, initiative, sincerity, and teamwork. Knowledge of Opera would be an advantage.

Salary Range: $40,000 - $60,000 per year

Benefits
We offer a wide range of employee-related benefits, including competitive salary, comprehensive health insurance, retirement savings plan, and paid time off.

Working with Accor
Affiliated with Accor, we are part of a global community in the hospitality industry, offering opportunities for learning and growth.