Front Desk Receptionist

2 weeks ago

Guwahati, India Talen Hire Full time

The Front Desk Receptionist serves as the first point of contact for visitors, clients, and employees. This position plays a critical role in creating a positive and welcoming atmosphere and ensuring smooth operations at the front desk area. The receptionist is responsible for handling a variety of tasks that contribute to the efficient functioning of the organization.

**Key Responsibilities**:
**Visitor and Guest Services**:Greet visitors, clients, and guests in a warm and professional manner.
Assist visitors with signing in, obtaining visitor badges, and providing necessary information.
Direct visitors to appropriate personnel or departments and provide clear instructions.

Take accurate messages and relay them to the appropriate parties.
Respond to general inquiries and provide information to callers.

**Appointment Scheduling and Coordination**:Schedule appointments for employees and clients using booking systems or software.
Coordinate meeting room reservations, ensuring appropriate setup and equipment availability.
Notify employees of scheduled appointments and meetings.

**Mail and Package Handling**:Receive and sort incoming mail and packages, distributing them to recipients promptly.
Prepare outgoing mail and packages for pickup or delivery.
Manage courier services and track incoming and outgoing shipments.

**Administrative Support**:Assist with administrative tasks, such as data entry, filing, and document preparation.
Provide support in creating and formatting documents, spreadsheets, and presentations.
Update and maintain contact lists and directories.

**Security and Access Control**:Monitor and control access to the premises, ensuring only authorized individuals enter.
Enforce security procedures, including verifying identities and issuing visitor badges.

**Customer Service**:Address inquiries and concerns of clients, employees, and visitors in a professional manner.
Maintain a positive and friendly demeanor while interacting with individuals.

**Maintain Reception Area**:Keep the front desk area neat, organized, and presentable.
Ensure reading materials, brochures, and informational materials are available.

**Emergency Procedures**:Familiarize yourself with emergency procedures, such as fire evacuation and first aid protocols.
Assist in directing people to safety during emergency situations.

**Assistance to Office Manager**:Provide support to the Office Manager in administrative tasks and special projects.
Assist in coordinating office events, meetings, and activities.

**Salary**: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

Ability to Commute:

- Guwahati, Assam (preferred)

Ability to Relocate:

- Guwahati, Assam: Relocate before starting work (required)

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