Lead Customer Experience Specialist

8 hours ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Lead Customer Experience Specialist

This role requires a seasoned professional to manage customer experience, account management, and lead sales and business development activities.

  • Develop strategies to enhance customer satisfaction
  • Drive revenue growth through effective sales and business development
  • Ensure timely completion of projects
Key Skills:
  • Leadership and communication skills
  • Account management expertise
  • Sales and business development skills
  • Project management skills
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Previous experience in Business Process Management industry
Preferred Qualifications:
  • MBA or equivalent degree
  • Proven track record of success in B2B customer service


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